Zoomcar

Damaged vehicle and harassment

Posted on by Consumer Court
Name of Complainant Sumit Mehta
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I shared my car on zoomcar host by trusting brand but returned vehicle without fuel, badly damaged and even my personal toll tag charged upon raising concern on chat n email no support is given moreover they are harassing by not even answering concerns. I even asked them to call or share number to call […]

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Zoomcar Refund Issue

Posted on by Consumer Court
Name of Complainant Parth Hansalia
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Since March 30th we are reaching out for support from your team with multiple calls and tickets. But till now neither we got a solution nor even a single update. On March 30th while trying to book a car the site got stuck post the payment process immediately and so no booking got confirmed neither […]

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Refund release but not credited in wallet

Posted on by Consumer Court
Name of Complainant Sumit kumar
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My car was brack down and I will repair and upload bills in Zoomcar support system. Company release my half refund but refund was not credited in my account. Refund release but not credited in wallet was last modified: April 29th, 2023 by Consumer Court

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i was booked zoom car on date of 17-04-2023 and car AC is not working. so i was caller customer care and hi told me repaired car was local mechanic i and submittel bill to the app zoomcar will refund the money.

Posted on by Consumer Court
Name of Complainant yogesh Deshpande
Date of ComplaintApril 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i was booked zoom car on date of 17-04-2023 and car AC is not working.i think temperature is very high so that’s why AC coolant taking time to cool but after some time also not cold in car so i was called car owner about car AC. Then i was tried contact customer executive but […]

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Zoomcar charging late fee and fuel fee

Posted on by Consumer Court
Name of Complainant Kavitha S
Date of ComplaintApril 16, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Booking ID: JPSNC1YAC We are extremely disappointed with the service provided by Zoomcar during our last trip. We returned the car to the host at exactly 1:52 pm after filling the fuel, and have provided a screenshot of the bill as proof. However, due to a technical issue with their app, we were unable to […]

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Zoomcar is fraud, big scams

Posted on by Consumer Court
Name of Complainant shyam kumar kaya
Date of ComplaintApril 10, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My name is Shyam Kumar Kaya and I live in Hyderabad, Telangana. I have given my car I20 top end car # TS12ES3587 for Zoomcar 1 year past and had met with an accident with Zoomcar guest/renter on July 12th, 2022. It is nearly 10 months past and no repairs work is going on and […]

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ZoomCar refund policies.

Posted on by Consumer Court
Name of Complainant Jay
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi. I had booked a zoomcar in Bhopal in this year Mar23. I had received the car with almost no fuel. And I had returned the car well before time and full fuel and then checked with the Zoomcar Executive at Bhopal. He never mentioned that there is some stupid checklist to be filled by […]

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Zoomcar Car is still in police custody

Posted on by Consumer Court
Name of Complainant Pranav gilotra
Date of ComplaintMarch 27, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

My car DL5CP2551 went on booking on 26th December 10am booking id JPSNCKCYG and the Guest (Hitesh) was arrested by Dhanera Gujrat police FIR No: 11195018220771 on 28th December in liquor case As he was carrying illegal liquor in car and i have raised multiple complaints on zoomcar ticket id : 1609386 but till today […]

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Fraud from zoomcar hosts

Posted on by Consumer Court
Name of Complainant Mitansha
Date of ComplaintMarch 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We booked zoomcar twice yesterday, at the first time after reaching at pickup point host said car is unavailable he rented it to someone else. Second time after booking after calling host he said car is unavailable he can send small car that was not useful or cancel booking, we asked him to cancel it […]

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Zoomcar host program damage owner car and not repair

Posted on by Consumer Court
Name of Complainant Alok Srivastava
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My car taken by zoomcar company for its zoomcar host program. Zoomcar customer taken my car and got accident zoomcar is fully responsibility for repair but after 4 months they are not repair also not giving proper reply no one is there to talk service center person also telling me that they are not responding […]

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