zivame

Zivame, misplaced few parts of order, but marked delivered

Posted on by Consumer Court
Name of Complainant Geetanjali rai Singh
Date of ComplaintNovember 8, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order placed on 21 September was delivered into few pieces wherein, two packages went undelivered for long time. On first complaint to customer care on 7th October, it suddenly got shown delivered on 8th October. Which was not delivered to me ever. After 10 calls and 10 emails they still say they want 72 […]

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refund issue

Posted on by Consumer Court
Name of Complainant Sania Lucky
Date of ComplaintAugust 13, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I returned 2 product on 11th of march 2025 but i did not get any refund from their side . they claim that they refunded on 3rd of april 2025. after that i shared my bank statement and update bank details . every time they told me kindly w8 for 7-10 working days. we will […]

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Not getting refund

Posted on by Consumer Court
Name of Complainant Chuchithra gowda
Date of ComplaintApril 7, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I returned a product which i brought from zivame online and refund was initiated but i didn’t get the refund since 2 months Everytime I reach out to customer care they tell me wait for another 72 working hours really fed up with this Not getting refund was last modified: April 7th, 2025 by Consumer […]

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Zivame is not giving the refund of returned product

Posted on by Consumer Court
Name of Complainant Nisha
Date of ComplaintApril 28, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I returned 3 products which I have ordered from zivame in which I get refund of two products but I didn’t get the refund of third one. I have called zivame customer care they told me to wait for at least 15 days and once the product will reach to them they will refund me […]

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Zivame

Posted on by Consumer Court
Name of Complainant Nitisha Tiwari
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order on March 25, 2023 for 4 products and out of 4 I just received one!! Have raise a complain by calling customer care and they said that within 72 hrs they will resolve the issue but they don’t do that and its been 5 months now!! Whenever I call they […]

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#726262240

Posted on by Consumer Court
Name of Complainant SM
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Refund of Rs 7600 stuck with Zivame. They have been sitting on my money from months and not refunding. Everytime they give some excuse that within 24 hrs or 48 hrs this issue will be resolved and nothing #726262240 was last modified: August 3rd, 2023 by Consumer Court

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Wrong product

Posted on by Consumer Court
Name of Complainant Pallavi
Date of ComplaintAugust 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ordered cotton brief set but received completely different style,design & colour,when raised complain zivame executive said asdorted means any print & colour but i received wrong Mrp product that means i dint get product i hv oedered bt they r nt ready 2 replace or return, i m totally stuck,provided all pics & invoice still […]

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Money not being refund

Posted on by Consumer Court
Name of Complainant Vidita Garodia
Date of ComplaintApril 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Inspite if repeated follow ups and complains with zivame website over calls and mails there is no progress in the refund process. I had returned the products 8 days back and still the money has not been debited to my account. Every time I talk to customer care executive it’s wait for 48-72 hrs. And […]

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PICKUP HAS BEE DONE BY ZIVAME COURIER BUT REFUND NOT RECEIVED

Posted on by Consumer Court
Name of Complainant Dimple jain
Date of ComplaintApril 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

HI I AM DIMPLE JAIN I PURCHASE PRODUCT FROM ZIVAME ON 13/02/2023 AND ORDER ID 724468783 BUT THE PRODUCT WAS PICKED UP BY THEIR COURIER BOY ON 28/02/2023 FROM DELIVERY .COM COURIER TRACKIND ID 112662158374 WHICH WAS DELIVERED ON 06/03/2023 TO ZIVAME BUT THEY DID NOT UPDATED IN ZIVAME APP SO THEY ARE NOT GIVING […]

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