zivame

Not getting refund

Posted on by Consumer Court
Name of Complainant Chuchithra gowda
Date of ComplaintApril 7, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I returned a product which i brought from zivame online and refund was initiated but i didn’t get the refund since 2 months Everytime I reach out to customer care they tell me wait for another 72 working hours really fed up with this Not getting refund was last modified: April 7th, 2025 by Consumer […]

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Zivame is not giving the refund of returned product

Posted on by Consumer Court
Name of Complainant Nisha
Date of ComplaintApril 28, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I returned 3 products which I have ordered from zivame in which I get refund of two products but I didn’t get the refund of third one. I have called zivame customer care they told me to wait for at least 15 days and once the product will reach to them they will refund me […]

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Zivame

Posted on by Consumer Court
Name of Complainant Nitisha Tiwari
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order on March 25, 2023 for 4 products and out of 4 I just received one!! Have raise a complain by calling customer care and they said that within 72 hrs they will resolve the issue but they don’t do that and its been 5 months now!! Whenever I call they […]

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#726262240

Posted on by Consumer Court
Name of Complainant SM
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Refund of Rs 7600 stuck with Zivame. They have been sitting on my money from months and not refunding. Everytime they give some excuse that within 24 hrs or 48 hrs this issue will be resolved and nothing #726262240 was last modified: August 3rd, 2023 by Consumer Court

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Wrong product

Posted on by Consumer Court
Name of Complainant Pallavi
Date of ComplaintAugust 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ordered cotton brief set but received completely different style,design & colour,when raised complain zivame executive said asdorted means any print & colour but i received wrong Mrp product that means i dint get product i hv oedered bt they r nt ready 2 replace or return, i m totally stuck,provided all pics & invoice still […]

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Money not being refund

Posted on by Consumer Court
Name of Complainant Vidita Garodia
Date of ComplaintApril 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Inspite if repeated follow ups and complains with zivame website over calls and mails there is no progress in the refund process. I had returned the products 8 days back and still the money has not been debited to my account. Every time I talk to customer care executive it’s wait for 48-72 hrs. And […]

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PICKUP HAS BEE DONE BY ZIVAME COURIER BUT REFUND NOT RECEIVED

Posted on by Consumer Court
Name of Complainant Dimple jain
Date of ComplaintApril 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

HI I AM DIMPLE JAIN I PURCHASE PRODUCT FROM ZIVAME ON 13/02/2023 AND ORDER ID 724468783 BUT THE PRODUCT WAS PICKED UP BY THEIR COURIER BOY ON 28/02/2023 FROM DELIVERY .COM COURIER TRACKIND ID 112662158374 WHICH WAS DELIVERED ON 06/03/2023 TO ZIVAME BUT THEY DID NOT UPDATED IN ZIVAME APP SO THEY ARE NOT GIVING […]

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Zivame is charging more than MRP and not issuing the refund

Posted on by Consumer Court
Name of Complainant Raveena Sharma Jain
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Have ordered 2 “Red Rose Low Rise Half Coverage Bikni Panty-Dark Grey”, (seller name Sagar Products) which is showing Rs. 120/- on the product page of Zivame but when I actually received the product it has the tag of MRP Rs. 70/-. So the question is how can Zivame charge more than the MRP. […]

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Zivame not picking up the product

Posted on by Consumer Court
Name of Complainant Vaishali
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a product from Zivame on 7th March from Zivame…I raised a return request on 9th I guess and their courier person has rejected my return request 3-4 times without calling me and mentioned reason that I had cancelled the request…and My product return period is already over on top of this zivame […]

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