Zepto

Zepto Refusing refund

Posted on by Consumer Court
Name of Complainant Alka Sahasranaman
Date of ComplaintJanuary 22, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

My order was placed with payment through Gpay UPI, which got timed out. Subsequently, the order payment of Rs.846/- was debited from my bank a/c but the order was mentioned as cancelled in zepto app. Since then, we have tried several ways to get the refund from zepto – raised a dispute with the bank, […]

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Didn’t got world cup merchandise from zepto

Posted on by Consumer Court
Name of Complainant Shriti Chauhan
Date of ComplaintJanuary 18, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Some time ago there was a event on zepto It had a spin wheel of rewards . I got a bat and they told me to order something to avail this offer . When I ordered I didn’t got it . After some time I got message on WhatsApp about the bat . It said […]

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Mark As Order Delivered But Not Delivered

Posted on by Consumer Court
Name of Complainant YOGANANDA
Date of ComplaintJanuary 17, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have Ordered Some Items on Zepto I have paid Partial Amount on Online and Balance Will Be COD But Raider Doesn’t Delivered Order I have contacted Customer care But Not Use They also not Solve my issue Mark As Order Delivered But Not Delivered was last modified: January 17th, 2024 by Consumer Court

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Zepto delivery guy took cash for online paid order!

Posted on by Consumer Court
Name of Complainant Achla Kalra
Date of ComplaintDecember 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 2x cat litter from zepto app and paid online. The delivery guy brought only one item and took cash payment for it as well from someone who collected it at my house!!!! Furthermore he was scouting the house for theft maybe?(Have a video) Need to take serious action… Zepto delivery guy took cash […]

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Fraud things found at zepto and miscommunications from agent’s.

Posted on by Consumer Court
Name of Complainant Prince Bharath.
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

This is fraud and false commitments giving to the customers. Some of my money was refunded and without even my concern the team has refunded to the wallet and now they are not even helpless. As they rudely inform they won’t refund back. Even they won’t return my money and I’m afraid of this. The […]

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Zepto sending expired products

Posted on by Consumer Court
Name of Complainant Neha Dalvi
Date of ComplaintDecember 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered cats treats from Zepto and have received expired product.. tried their customer care but no action taken. This the second incident of expired products been sent. Zepto sending expired products was last modified: December 7th, 2023 by Consumer Court

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Expired Product

Posted on by Consumer Court
Name of Complainant Dhirohan Reddy
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I hav order some groceries in zepto on dec 2nd i got glucon -d which is expired on nov 18 itself still they gave me the glucon d packet Expired Product was last modified: December 6th, 2023 by Consumer Court

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Spoiled product delivered with expiry.

Posted on by Consumer Court
Name of Complainant Sughosh
Date of ComplaintDecember 2, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered some products in zepto ,in which I have received a 1litre paper boat amras which is completely spoiled inside and full of worms inside . The package before opening was only very fat which indicates the product is spoiled inside,inspite of it ,the has been delivered and there is no response from […]

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Money fraud

Posted on by Consumer Court
Name of Complainant Amit Shrivastava
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I used simpl app for ordering food then after a while there was a bunch of order placed for 16000 rs which we dont know how it occured. Money fraud was last modified: November 29th, 2023 by Consumer Court

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