Zepto

Zepto delivery guy took cash for online paid order!

Posted on by Consumer Court
Name of Complainant Achla Kalra
Date of ComplaintDecember 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 2x cat litter from zepto app and paid online. The delivery guy brought only one item and took cash payment for it as well from someone who collected it at my house!!!! Furthermore he was scouting the house for theft maybe?(Have a video) Need to take serious action… Zepto delivery guy took cash […]

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Fraud things found at zepto and miscommunications from agent’s.

Posted on by Consumer Court
Name of Complainant Prince Bharath.
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

This is fraud and false commitments giving to the customers. Some of my money was refunded and without even my concern the team has refunded to the wallet and now they are not even helpless. As they rudely inform they won’t refund back. Even they won’t return my money and I’m afraid of this. The […]

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Zepto sending expired products

Posted on by Consumer Court
Name of Complainant Neha Dalvi
Date of ComplaintDecember 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered cats treats from Zepto and have received expired product.. tried their customer care but no action taken. This the second incident of expired products been sent. Zepto sending expired products was last modified: December 7th, 2023 by Consumer Court

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Expired Product

Posted on by Consumer Court
Name of Complainant Dhirohan Reddy
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I hav order some groceries in zepto on dec 2nd i got glucon -d which is expired on nov 18 itself still they gave me the glucon d packet Expired Product was last modified: December 6th, 2023 by Consumer Court

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Spoiled product delivered with expiry.

Posted on by Consumer Court
Name of Complainant Sughosh
Date of ComplaintDecember 2, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered some products in zepto ,in which I have received a 1litre paper boat amras which is completely spoiled inside and full of worms inside . The package before opening was only very fat which indicates the product is spoiled inside,inspite of it ,the has been delivered and there is no response from […]

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Money fraud

Posted on by Consumer Court
Name of Complainant Amit Shrivastava
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I used simpl app for ordering food then after a while there was a bunch of order placed for 16000 rs which we dont know how it occured. Money fraud was last modified: November 29th, 2023 by Consumer Court

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I did not get my order and forced to cancel the order and wasted my time

Posted on by Consumer Court
Name of Complainant Manohar
Date of ComplaintNovember 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a product from zepto and i did not get delivery the delivery time kept on increasing everytime and when i reached customer support to resolve the issue they told they are trying and its been more than an hour the order is placed i don’t see any update in the order status and […]

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Refund issue

Posted on by Consumer Court
Name of Complainant Harini
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been calling regarding my refund but no one is responding. I suggest everyone not to go for zepto if no one is ready to do that Refund issue was last modified: November 13th, 2023 by Consumer Court

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Received expired product from Zepto

Posted on by Consumer Court
Name of Complainant Rainy Wisdom
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Today(10/11/2023) at 8:37 pm I ordered 2 numbers of 100 ml NIC Gulab jamun ice cream tubs and 250g of sapota from Zepto. I received my order at 8:49 pm, among the products, one 100 ml NIC Gulab jamun ice cream is already expired. Manufactured date is 29/09/2023 and Expiry date is 7/11/2023. When I […]

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