Zepto

False delivery time to attract customers

Posted on by Consumer Court
Name of Complainant Akash
Date of ComplaintApril 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I opened the app and it showed ‘delivery to your location in 7 minutes ‘ but it was not delivered until half an hour. After payment they show that due to high demand delivery will get delayed and then show the correct time which is usually more than 25 minutes. They know what time will […]

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Didn’t receive refund .

Posted on by Consumer Court
Name of Complainant Rose Mathew
Date of ComplaintApril 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered particular things from zepto late night at 12. And i haven’t received any refund into my account. This is hilarious that u taking such time to do it. How come we’ll trust and buy things from ur app again? I want my refund ASAP! Didn’t receive refund . was last modified: April […]

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Account hold

Posted on by Consumer Court
Name of Complainant Arshi Hussain
Date of ComplaintMarch 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a damaged product and I wanted a refund for that. They were not ready to give me a refund and instead they blocked my account and now when I call the customer support they tell me that I did a fraudulent activity which is totally a lie my whole family’s zepto has been […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Hemant Agarwal
Date of ComplaintMarch 9, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I ordered a chocolate from zepto but the delivery guy didnot come to the location and then he cancelled the order, I have already paid for the order but didnot receive any refund yet. My order id is 7E88EBCNO90419.I tried sending them mails haven’t received any reply yet… And there is no option to “chat […]

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Getting continuous OTP messages from different online brands

Posted on by Consumer Court
Name of Complainant Patel Anu
Date of ComplaintMarch 5, 2024
Name(s) of companies complained against , , , , ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am receiving continuous otp messages every 2nd day on my mobile number from different brands like flipkart, netmed, rummy, goibibo, zepto, croma, etc..I never used such portals. Now also I am getting same messages on my 2 nd number. I am not able to do operate my mobile due to this. Its been a […]

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Rotten delivery

Posted on by Consumer Court
Name of Complainant RAGOTHAMAN
Date of ComplaintFebruary 25, 2024
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered the chicken and some other products from zepto. The product quality wasn’t good and more over the chicken was completely rotten and very very bad smell is coming from the product. Rotten delivery was last modified: February 25th, 2024 by Consumer Court

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Bought 15 days expired curd from zepto( Use by date is 11 feb).

Posted on by Consumer Court
Name of Complainant Priyadharshini Suresh
Date of ComplaintFebruary 25, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I am a breastfeeding mother and i have a baby who was born during 29 weeks of pregnancy. Today(24-2-24) my husband went to my native so i used zepto to buy milk and curd. I have ordered curd,milk and biscuits through zepto. The curd product I have got is expired one and that is also […]

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Zepto doing fraud with me .

Posted on by Consumer Court
Name of Complainant Pranshu katiyar
Date of ComplaintFebruary 9, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I place a order and pay my money through UPI. AND as per zepto committed order will delivered in 15 min. After some time delivery person called and said your location is unreasonable I will not come there. You cancelled your order. After that I called him multiple time no one responded. Wrost service ever […]

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Zepto Refusing refund

Posted on by Consumer Court
Name of Complainant Alka Sahasranaman
Date of ComplaintJanuary 22, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

My order was placed with payment through Gpay UPI, which got timed out. Subsequently, the order payment of Rs.846/- was debited from my bank a/c but the order was mentioned as cancelled in zepto app. Since then, we have tried several ways to get the refund from zepto – raised a dispute with the bank, […]

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Didn’t got world cup merchandise from zepto

Posted on by Consumer Court
Name of Complainant Shriti Chauhan
Date of ComplaintJanuary 18, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Some time ago there was a event on zepto It had a spin wheel of rewards . I got a bat and they told me to order something to avail this offer . When I ordered I didn’t got it . After some time I got message on WhatsApp about the bat . It said […]

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