Zara

Zara damaged package and missing item

Name of Complainant Shalu
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hii my order number 53267276748…i tried to contact zara several time regarding recieve damaged package and missing item..so the issue is i ordered from zara delivery boy came to my location i asked him to wait for half an hour or come tomorrow bt he refused to do either and told me he will cancel […]

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Zara received the product but didnt refunded me

Name of Complainant Kunjo
Date of ComplaintMarch 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

First of all they delivered me the wrong item less worth then the product i purchased, i made a complaint and they accepted the fault and told me to return the product and the refund would be initiated. Its been one and half months since i have been trying to contact but they keep denying […]

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They accept the return but never intiate the refund yet

Name of Complainant Sonia yogi
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I purchased an article from the Zara store on 11th July and returned that on 17th but it’s been around 2 months now since I didn’t get my refund. Whenever I visit the Zara Jaipur store, they told me to wait for more than 7 or 10 days but still, they don’t refund it. Please […]

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Accepted return but never sent the refund

Name of Complainant Siddharth
Date of ComplaintJanuary 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Moreover, they make a fool out of me on customer service and lie everytime that the issue will be resolved but nothing. Now they have blocked my number Accepted return but never sent the refund was last modified: January 23rd, 2022 by Consumer Court

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