Wakefit

Refund Payment from Wakefit after online payment failure

Posted on by Consumer Court
Name of Complainant Hari Krishnan
Date of ComplaintDecember 9, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I try to order Wakefit mattress on Oct’12 with online payment. My payment have been debited from Credit card but failed due to some technical issues in payment gateway. After a day I consult with bank, they mentioned the amount has been in progressing to Wakefit company only. Later I have raised a ticket with […]

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Formal Consumer Complaint – Unresolved Issue and Demand for Compensation

Posted on by Consumer Court
Name of Complainant jibin
Date of ComplaintNovember 8, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

To Whom It May Concern, I am writing to formally lodge a complaint against Wakefit Innovations Pvt. Ltd. regarding my order ORDER202510MOMNtj, placed on October 6th, 2025. The product was scheduled to be delivered by October 13th, but as of today, November 2nd, it has still not been delivered. Complaint Summary: Product: Sleeping Pillow | […]

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Worst service

Posted on by Consumer Court
Name of Complainant Naveen Jayaprakash
Date of ComplaintAugust 14, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am extremely frustrated that my order has been delayed twice. It’s already been over two weeks and is about to reach a month, despite the expected delivery date being 20th August. This is very disappointing. If you don’t have enough stock, why display the product as available online? It’s misleading and unacceptable. Note to […]

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Wakefit Harassment for not picking up the product and now threatening on the calls

Posted on by Consumer Court
Name of Complainant Nilesh Khemka
Date of ComplaintMay 17, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have replaced the product and for which I got the replacement on time. However, till now pick up is not been done. I called the wakefit store (from where I bought the product) and there customer service on picking up the product and they keep on ignoring it. I called them almost 20-30 time. […]

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Mental Harassment – Failure to complete Installation of Bed

Posted on by Consumer Court
Name of Complainant Abhishek Goel
Date of ComplaintApril 16, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have been following up with Wakefit to assign a carpenter from last 5 days but they are not concerned. Its literally a mental harassment. Mental Harassment – Failure to complete Installation of Bed was last modified: April 16th, 2025 by Consumer Court

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Wakefit Bed 3 Times defective half delivery

Posted on by Consumer Court
Name of Complainant Hema
Date of ComplaintNovember 2, 2024
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered a Sheesham bed on October 11, 2024. The first delivery attempt was made on Oct 19 and the product was damaged and had scratches on the wood, so the delivery person took it back. The next delivery attempt was made on Oct 22, and the bed had missing parts so they took it […]

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Defective recliner worth 18600/- they sent and they are not exchanging or giving refund from past 1 year

Posted on by Consumer Court
Name of Complainant Mansii Didwanias
Date of ComplaintAugust 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is highly disappointing to see your bad quality products. I purchased recliner sofa rocking revolving last july,23. Firstly product was delivered defective. Then i complaint, they accepted and said wrong product was delivered. Again reinstalled and within few days rocking revolving stopped working. I didn’t used chair. It is unused. I was told 3 […]

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Defective recliner they sent and not giving warranty claim

Posted on by Consumer Court
Name of Complainant Mansii Didwanias
Date of ComplaintAugust 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is highly disappointing to see your bad quality products. I purchased recliner sofa rocking revolving last july,23. Firstly product was delivered defective. Then i complaint, they accepted and said wrong product was delivered. Again reinstalled and within few days rocking revolving stopped working. I didn’t used chair. It is unused. I was told 3 […]

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Return not taking place

Posted on by Consumer Court
Name of Complainant Sagar
Date of ComplaintJune 28, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed the return order on the 7th of June 2024, and the expected pickup was on 9th June 2024. And from the 12th I have been writing them numerous emails,telephonic conversations and chats I get an rehearsed answer to wait 24-48 hrs for resolution and it’s been more than 2weeks I still don’t have […]

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Flipkart (E-commerce Website) & Wakefit (Seller)

Posted on by Consumer Court
Name of Complainant Mahesh Nakade
Date of ComplaintMay 20, 2024
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed the order for the Wakefit three door engineer wood wardrob on 19/04/2024 on Flipkart. The given delivery and installation date was 12/05/2024 & 14/05/2024. Still I am waiting to order delivery. When order not delivered on 12/05/2024 then I have escalated the issue to customer care no response then escalate to twitter […]

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