Vodafone

Charging extra in my tarrif

Posted on by Consumer Court
Name of Complainant Muhitt Agarwaal
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi, On 29th May I activated an offer of 1month free Netflix given by Vodafone and on 29th May 6:10am I have deactivated the same and on 28th May I just checked is it still working or not but I got deactivated as mentioned above.but when I got my monthly bill they have charged me […]

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Customer service bad behavior

Posted on by Consumer Court
Name of Complainant Ayman Fathelbab
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Very bad and non professional behavior by the customer service supervisor and his representative in Cairo/ Egypt. They are ignoring my complain for being unable to pay my bill on line through the App ” Ana Vodafone “. Each time I tried to pay, the app failed to accept the money transfer while my bank […]

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billing issued

Posted on by Consumer Court
Name of Complainant vinod vasant uamape
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

dear sir my name is vinod vasant uamape  my mob no . is 7798562241 ,me vodafone postapaid plan use kar raha hu, bohat salo se,par es vodafone ki servise us company system bakvas ho gae hai, meri har mahine ki billing due date 10 tarikh ko hoti hai ,mujhe bill aya hai 725/- usme se […]

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Postpaid Connection Deactivation

Posted on by Consumer Court
Name of Complainant Abhishek Sharma
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I submitted written with ID Proof to request for disconnect/deactivate my postpaid Vodafone Connection on 26th April in Vodafone Store in Chinchwad, Pune. I was assured that the connection will be deactivated and the last bill of approx Rs. 221 will be adjusted against my deposit. Since last 15 days Vodafone customer service has slapped […]

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Incorrect Information, Worst Customer Service, Incorrect Charges Pathetic Network

Posted on by Consumer Court
Name of Complainant Devpriya Mundhra
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is the pathetic service and will make sure that every customer will be aware of this, in December the charges which got waived off was correct as vodafone applied incorrect charges in our bill and yet again one of your vodafone executive provided us and incorrect information and because of that we got this […]

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Vodafone postpaid to prepaid migration

Posted on by Consumer Court
Name of Complainant Indu Shekhar
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have applied to move from postpaid to prepaid. I was told the old number will be suspended and you should use the new sim they provided and activate that. Now my old sim has been deactivated 2 days back but still new number is not enabled. I tried enabling (tele verification) almost dozen times […]

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Vodafone Rental automatically converted from Rs.100 to Rs.349

Posted on by Consumer Court
Name of Complainant Bittu
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My father have vodafone postpaid connection, when i had ported in with vodafone they offered us 100rs+ gst rental plan with unlimited call and 1 gb data monthly. After 6 months uses they said that I have to Rs.350 for the same plan as rental+ gst and charges. They send me a bill of Rs. […]

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Poor Service and False commitment by Vodafone

Posted on by Consumer Court
Name of Complainant Govardhan
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi, I got a replacement SIM on 13 rd May’19 around 7 PM from the Vodafone store in Indiranagar and was informed that the SIM will be activated in 4 – 6 hours. Its almost 24 hrs and its still not activated. I called the customer care 4 times and during the conversation…I was also […]

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Unprofessional behaviour of Vodafone

Posted on by Consumer Court
Name of Complainant Imran Ahmed
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi, I had called to cancel my connection with Vodafone the call center lady, Jyothi was very unprofessional… Even after several requests to talk to supervisor she DID NOT transfer to a supervisor… She was unethical… Did not resolve my issue… Vodafone only wants to make money by charging extra and not cancelling the service…. […]

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