Vodafone

Cancellation of Vodafone services

Name of Complainant Melvyn Dmello
Date of ComplaintJune 23, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi, I had placed a cancellation request for 3 postpaid nos with Vodafone which belongs to me since I was facing a lot of issues related to the services. I marked a mail as well regarding this and had specifically told the team to call me on my primary number so that I can discuss […]

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Bad network

Name of Complainant Jithu B
Date of ComplaintJune 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Iam a Vodafone customer from 2013.now iam in Ballygunge Kolkata.Here I noticed that gets very poor network in 4g aftr the recharge of monthly packs..please help for atleast a 3g netwrk speed in 4g… Bad network was last modified: June 23rd, 2020 by Consumer Court

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Vodafone Charging additional amount everytime in bills

Name of Complainant Soni Mishra
Date of ComplaintJune 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Vodafone number is 9711651084, we own two connection 9811651084 is tge other number, our rental plans are of 399 and 199 but vodafone will falsely charge me additional 200-300 every month in name of additional charges of data usage which never happened. When u try to speak to customer care tgey promise a reversal […]

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Vodafone : Wrong billing.

Name of Complainant Manzil Kolur
Date of ComplaintJune 22, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Sir/Mam, This is regarding the Vodafone wrong billing.  we have been disturbed by the recovery team to pay the outstanding bill. i have raised a complaint to Vodafone asking details about the wrong bill, but not getting correct response. They sent an email asking for paying the bill for the phone number which is […]

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Change of tariff plan without consent

Name of Complainant Navaneet
Date of ComplaintJune 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Please see the acknowledgement receipt and your reply is still awaited. acknowledgements@vodafoneidea.com To:Gursharan Behal Fri, May 29 at 1:52 PM Dear Customer, This is an automated response to acknowledge the receipt of your email. The request is pasted below once again as you never bother to scroll down for details.  Kindly address this on priority […]

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No network in my area

Name of Complainant NADEEM AHMAD
Date of ComplaintJune 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I live in delhi Laxmi Nagar, Lalita Park, Street no. 1, 3rd floor. It has been more than a year since i am telling for better network but Vodafone has not resolved my issue. Initially they gave assurance that they are working on this soon i will have better network but it has been […]

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Unauthorised debited

Name of Complainant Bijali mondal
Date of ComplaintJune 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m a recharge successful Rs.49 My ac available balance was Rs.39 Now balance is Rs.19 I didn’t make any calls,but debited Rs.20 Without any reason.My balance is being deducted again and again without any reason. I called Vodafone care and they informed me,i’m played a game. But i’m not Play any game. This mobile is […]

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Network issue last six months

Name of Complainant Hitesh
Date of ComplaintJune 21, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

 I think Vodafone if not able to solve network problem.   In last six months 1- sim change  2-mobile handset change 3- 10 time setting minimum And now you repeat all things Problem is only in networks.   Wen I call to customer care about old complain , he say only 2G networks available some […]

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To change Post paid plan to Pre paid plan

Name of Complainant 9876728381
Date of ComplaintJune 21, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I want to change my Post paid plan to Pre paid plan. My mobile number is 9876728381 However customer care executive denied citing of not having power to do so. To change Post paid plan to Pre paid plan was last modified: June 21st, 2020 by Consumer Court

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