Vi (Vodafone Idea)

Wrong Deduction of Money

Name of Complainant Nirmal
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello! Thank you for using mydala powered deal,  You have been charged Rs. 48 Hello! Thank you for using SONGS,  You have been charged Rs. 20 But I have not downloaded any such app or contest. This is not the first time I’m been charged. Previously also my balance was deducted which I haven’t done. […]

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Wrong Deduction of Money

Name of Complainant Dr. Sakhyar Dutta Majumder
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

7 rupees were deducted for downloading some stuff from Skmobi, which i did not download. Similar thing happened once in past also. Wrong Deduction of Money was last modified: November 28th, 2020 by Consumer Court

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Not getting Internet speed as promised by Vi network

Name of Complainant Tito Fernandez
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear , I am very much depressed and feel cheated by Vi network. The internet speed I receive is very low and I am not able to meet my daily activities due to this. I checked the internet speed using a third party online speed check provider. The speed which showed was 0.11 Mbps download […]

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VI charging 3 rupees without permission

Name of Complainant
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

VI has charged 3 rupees for downloading Contest from One97 when I have not downloaded anything. Without permission 3 rupees have been deducted VI charging 3 rupees without permission was last modified: November 8th, 2020 by Consumer Court

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I have been charged for downloading ppu-game from TELESYNC-SOLUTION which I have never downloaded.

Name of Complainant Manjusha
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have been charged for downloading ppu-game from TELESYNC-SOLUTION which I have never downloaded. As per the sms received from VZ-ViCMS, The download time was mid night 02:28 AM 0f 03/11/2020. Rs. 10 have been deducted from my vi account without my concern. I want to file case on company for this. please help me […]

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Fraudulent Deduction of Main Balance (VZ-ViCMS)

Name of Complainant Justine Jose
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My main account balance was debited twice in last two weeks, the message from “VZ-ViCMS” says I have downloaded something. I had contacted VI customer on this and when this happened for the first time, they said they have blacklisted value-added service from being able to debt from my balance and credited back the amount. […]

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Unauthorised charges by VI-Vodafone & Idea

Name of Complainant Bhavana Shah
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have received the same charge that most have received “Hello! Thank you for downloading FUN PORTAL from CARBUN8. You have been charged Rs. 22” i have made no such downloads or accessed any website as mentioned. Unauthorised charges by VI-Vodafone & Idea was last modified: October 24th, 2020 by Consumer Court

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Fraudulent Deduction of Main Balance (VZ-ViCMS)

Name of Complainant Souvik Kundu
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have received an SMS today at 03.05 AM stating: “Hello! Thank you for downloading ppu_game from TELESYNC_SOLUTION. You have been charged Rs. 10 Your balance is Rs. 12.56″ I have no idea what this is! I was asleep at that time and saw the SMS in the morning. Next, I checked my VAS in […]

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Unauthorised Random Charges levied by VI without consent

Name of Complainant Sourav Dutta
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Looks like a money making gimick from VI. They are deducting random amounts from the balance and giving some vague text msg. Calling up the call center is futile as they will keep saying that the system is showing and they cannot say anything more than that. Also that it will not happen again but […]

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