TCL

product and their service issue

Posted on by Consumer Court
Name of Complainant Deepak kadam
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased TCL brand 43 Inch TV on 3 September 2020, which is under warranty till September 2023 I have raised a complaint through TCL Customer Support on 5th June 2023. And I requested for TV replacement”. Till date there is no proper response from TCL India Customer Support via call or email they […]

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TCL TV replacement

Posted on by Consumer Court
Name of Complainant Naresh Goud
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased a TCL 55inch tv and faced a display issue and raised a complaint for the replacement. They have come up with a refurbished TV and now again I’m facing issue with this refurbished TV and trying to contact TCl PPL from 1 month + . I am not receiving any kind of […]

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Denying service during warranty period

Posted on by Consumer Court
Name of Complainant Vishwas Tripathi
Date of ComplaintMay 8, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My TCL TV is in warranty but service center rejects my service request stating that there is bill mismatch issue while previously they provided the service on the same bill. Denying service during warranty period was last modified: May 8th, 2023 by Consumer Court

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Tcl 74inches tv

Posted on by Consumer Court
Name of Complainant Megha goel
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

We have purchase 75inches tcl tv from reliance store…at the time of purchase the store manager pushed us to go for 75 inches within 2 months we were not even at home…tv has some vertical horizontal lines all over the screen technician said panel dead h warranty is not for panel panel cost is 85%of […]

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TCL Complaint not resolved since 30 days

Posted on by Consumer Court
Name of Complainant Aadhavan
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have an issue in TV on 18th March. So I made a complaint on TCL customer care on 20th March. But till now 19th April the problem was not completely solved TCL Complaint not resolved since 30 days was last modified: April 19th, 2023 by Consumer Court

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TCL TV

Posted on by Consumer Court
Name of Complainant T Wong
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Bought a P735 in Jul 2022, was replaced twice and in repair for 6 weeks and still have not received TV back yet! Response from customer service is terrible and so I had to make a trip to their office after they have not been responding for entire month! They even wrongly listed their office […]

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TCL GOOGLE TV expected features not working on a brand new TV

Posted on by Consumer Court
Name of Complainant Shiva Kilaari
Date of ComplaintJanuary 31, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

The following complaint is regarding the TCL television that I got during the thanksgiving period of the year 2022. I noticed that the TV has some issues like video flickering, Audio-video sync issues, Google assistant hands free control, connecting with Apple TV etc. I reached out to TCL customer support and they suggested me two […]

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My iffalcon 50 inches Tv still holding of 6 months of warranty but they repalcing TV with refurbished piece TV

Posted on by Consumer Court
Name of Complainant Rahul shah
Date of ComplaintOctober 12, 2022
Name(s) of companies complained against ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My iffalcon 50 inches android tv having 6 still 6 months of warranty but when i complained about their tv defective on 27 september 2022 technician came told that screen problem need to replace new screen but now as called to customer care number and confirmed with them that they repalcing my tv with refurbished […]

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iFFalcon by TCL K61 50 inch power issue for 8 months

Posted on by Consumer Court
Name of Complainant Praveenkumar
Date of ComplaintSeptember 27, 2022
Name(s) of companies complained against ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought iFFALCON K61 50inch LED TV on 20 April 2021 from Flipkart. Later after some months, I was facing an issue with the TV that it is getting switched off automatically and was not turned on for some time. I raised a ticket with TCL on 21 Dec 2021 (IN122021105450), they said technician will […]

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TCL 65 Inch TV Replacement which under warranty

Posted on by Consumer Court
Name of Complainant Sundeep Moturi
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased TCL brand 65 Inch TV on 17th August 2019, which is under warranty till 17th August 2022. I have raised a complaint through TCL Customer Support on 3rd June 2022. On 22nd June TCL Cusotmer Support said “No Spare parts available, so we requested for TV replacement”. Till date there is no […]

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