TATA PLAY

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TATA PLAY ADDED NETFLIX Without my Knowledge

Posted on by Consumer Court
Name of Complainant Akshay KR
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I have recharged for 1 Year Annual Plan on Tata Play (formerly Tata Sky), Without my Knowledge they have activated a Netflix Combo Pack & Started Deducting amount from my Balance, when I started realising my balance has become zero within four months, I called them, to my shock they informed me from past February […]

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SURRENDER TATA PLAY BOX

Posted on by Consumer Court
Name of Complainant Sangeeta Khera
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

This is in reference to sub id 1236070494. I had called the company to stop the service on 24th May. The person agreed and mentioned that do not pay the renewal charges and the box will be collected. The person asked tohe alternative number. So gave the alternative number as well. But no response. I […]

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Poor service by tata play

Posted on by Consumer Court
Name of Complainant ullas pandit
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had taken 1 year plan on Jan 3rd this year. Without my knowledge Netflix combo packa was added and started deducted amount. When I realized my balance going down called cc about 2 months back and informed. It was told that we will immediately stop Netflix combo pack and I asked for refund. Later […]

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Tata play wrong deduction charges (subscriber id:-1093764346)

Posted on by Consumer Court
Name of Complainant Reeta kumari
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Dear team, Tata play has deducted wrong deduction under relocation head. There is no relocation at premises. Requested for revisit but they denied and deducted charges and closed the call. Initially they agreed that it was wrong deduction (concern Technician:-+91 98704 11018. But now got mail that call has been closed ,it was right deduction. […]

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Recharged one year plan but provided 11 months service. Called almost 10 times still there is no call back and no resolution.

Posted on by Consumer Court
Name of Complainant Shankaraiah Kotagiri
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I did recharged my tata sky last year August 2021 with one year plan. That time they gave an offer of one month free service with one year plan. So totally it will be 13 months service.It means i should get from Sep 2021 to Oct 2022 , total 13 months. But my service has […]

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WRONG INFORMATION EXPLAINED ABOUT TATA PLAY BINGE PLAN

Posted on by Consumer Court
Name of Complainant PRASAD KULKARNI
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

WRONG INFORMATION EXPLAINED ABOUT TATA PLAY BINGE PLAN. TOLD PREVIOUS ALL CHANNELS ( INCLUDING HD CHANNELS ) WILL RUNNING AS USUAL IN TATA BINGE PLAN , ADDITIONAL NETFLIX SERVICE WILL ACTIVATE. PREVIOUS MONTHLY CHARGES RS 569 ALREADY PAID , NEW PLAN CHARGES RS 539. ALSO THEY TOLD RECHARGE RS 50 FOR NEW NEW PLAN ACTIVATION. […]

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Tata Play fraudulently selling Android boxes but its tied to their subscription service

Posted on by Consumer Court
Name of Complainant Rohitdev Kulshrestha
Date of ComplaintJuly 6, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi, Tata Play is selling Android boxes as Tata PLay Binge scheme where they are selling CPE to customers under the agreement as shared here https://www.tataplay.com/cms-assets/inline-files/Sale-STB-Scheme-19Apr22.pdf As per this agreement the CPE belongs to the subscriber as well s 1999 rupees was charged for the sale of the equipment to me. This is clear manipulative […]

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TATA play Android box is not giving proper service

Posted on by Consumer Court
Name of Complainant Keerthi G
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Even after complaining of Tata play Android box problem these guys are not ready to replace the box or solve the issue Just 3-4 months back i upgraded my HD box to Android box that too with their request. Right after the day 1 i started complaining..but these customers care is useless they are telling […]

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Deducting amount without concern for combo pack.

Posted on by Consumer Court
Name of Complainant Narendra Palande
Date of ComplaintJune 29, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Hi, I got call for activating combo-pack for Netflix, without giving complete information and my concern the amount got deducted from my account. And my services are deactivated same day saying that insufficient balance. I raised this issue to customer care, after one day I got call and informed it cannot be refund and customer […]

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Tata play bad after sales service

Posted on by Consumer Court
Name of Complainant Mrityunjay Upadhyay
Date of ComplaintJune 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In few months only my tata play set up is not working properly showing eror of signal not received after a week they gave me technical support by doing many many calls to customer care after that technicial were unable to fix it and they are giving time only not any service they are not […]

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