SMYTTEN

Damaged Products

Posted on by Consumer Court
Name of Complainant Vasundhara Singh
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Today I have purchased 3 products from smytten outlet, from these 3, 2 products are damaged. Damaged products are :- 1. Face serum. 2. Face foundation. Foundation is totally damaged whereas serum is used and damaged. Damaged Products was last modified: June 29th, 2023 by Consumer Court

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Smytten product not delivered

Posted on by Consumer Court
Name of Complainant Don't want to
Date of ComplaintJune 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered set of 8 items delivery was to come on 30th May but still haven’t reached to me yet. They are not even calling me in case i can resolve things from my end. Smytten product not delivered was last modified: June 5th, 2023 by Consumer Court

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Smytten Product missing

Posted on by Consumer Court
Name of Complainant Nidhi Singh
Date of ComplaintJune 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am a regular customer of Smytten since last 4 years. Last month I placed an order and found one main product of highest value missing from the box. I filed a complaint and they asked for multiple photos of product, box, delivery slip etc which I submitted almost 4 times. Now it has been […]

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I didn’t get my Refund

Posted on by Consumer Court
Name of Complainant Christeena
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

My name is Christeena. I ordered some free trial products in smytten. Due to some communication issues they returned my products. But they didn’t refund the money I didn’t get my Refund was last modified: May 22nd, 2023 by Consumer Court

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Refund not received

Posted on by Consumer Court
Name of Complainant Mousumi Saha
Date of ComplaintMay 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I cancelled my order while it was still getting processed on 30th April but it has been 18 days since but I didn’t recieve the refund it said that the money will be refunded in 7-10working days Refund not received was last modified: May 20th, 2023 by Consumer Court

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They do not reach out back to customers for any updates

Posted on by Consumer Court
Name of Complainant Archi Saxena
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have been calling and writting them but they never answer or reach back to me . I have ordered the products of 669 but since the address was mistakenly added wrong so I wanted to change my address as the product is still not shipped but they are not allowing to change the address […]

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Order products not received

Posted on by Consumer Court
Name of Complainant 9834918904
Date of ComplaintApril 24, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

My order number is #9614968 is Yet not Received And as is written that my order products will delivered to me by 20th of April 2023 But It’s yet not Received.so it’s My humble request to you To kindly Check my order . Order products not received was last modified: April 24th, 2023 by Consumer […]

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My refund

Posted on by Consumer Court
Name of Complainant Suchi mondal
Date of ComplaintApril 11, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have refused an order on 31st March and the parcel returned on 9th April as I have seen in app from my account… And then they didn’t paid my refund…even the didn’t initiate any refund 10th April i contacted care@smytten.com they answered me today that they initiated refund on 10 th april 1:35 pm… […]

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Refund

Posted on by Consumer Court
Name of Complainant Rose
Date of ComplaintApril 6, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I canceled an order from smytten app, but i have still not get my refund, smytten is claiming that they have processed the refund, but i have not get any refund in my bank account Refund was last modified: April 6th, 2023 by Consumer Court

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