Reliance Retail & Big Bazaar (Future Group)

Non refund of unspent money lying in the Futurepay’s Bigbazaar wallet and Profit club card of Bigbazaar by Reliance Smart Bazaar.

Posted on by Consumer Court
Name of Complainant Pramod Kumar Sahoo
Date of ComplaintNovember 1, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had more than INR 20K in Futurepay’s Bigbazaar wallet (in three of my Mobile phones) and more than INR 5K in the Bigbazaar Profit club card No.92259633809984 when the Bigbazaar store suddenly closed without any notice in February 2022. The Store were forcibly taken over by Reliance Retail who later opened the Smart Bazaar […]

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