Reliance Jio

No response from JIO customer care team to various issues in JIO fibre

Posted on by Consumer Court
Name of Complainant Ramkrishna Kulkarni
Date of ComplaintApril 2, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am facing few issues in JIO Air fibre connection installed 2 weeks back at my home – One is we need to reboot the router again and again to restore internt connection. There is no router mini hub supplied as mentuoned in JIO website. I have mentioned these details in my email sent to […]

Read More...

Jio not refunding money

Posted on by Consumer Court
Name of Complainant Tanay
Date of ComplaintMarch 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I had cancelled Jio Fiber installation on 6th March 2024 and paid six months advance of around RS 7370. It was cancelled because Jio didn’t have permission to install their internet in the society. They told me I’ll get the refund in 7-8 days, but it’s been 23 days and the refund is still […]

Read More...

voucher section in myJio app not opening . I has around rs 15000 to 20000 vouchers.

Posted on by Consumer Court
Name of Complainant Rashmi
Date of ComplaintMarch 20, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased Jio Plan vouchers amounting to Rs 15000 to Rs 20000 . I had all the invoices for the Jio Plan vouchers I have purchased. But I am not able to access the Voucher section in the MyJio App. When I am calling customer support they are saying no voucher available for your […]

Read More...

Jio Airfiber Frequent Disconnection Problem Not Getting Resolved by Jio COmpany Representatives.

Posted on by Consumer Court
Name of Complainant Shubham
Date of ComplaintMarch 12, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am recently using jio airfiber from last 3 months and Recently there is a problem that the Wifi is getting disconnected every 10 seconds and breaking the connection and due to which I am unable to attend my meetings and doing my work . I have connected to the representatives of the JIO comany […]

Read More...

Jio stealing mobile network Data [ Fraud ]

Posted on by Consumer Court
Name of Complainant Anuradha
Date of ComplaintFebruary 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am regular school going student and I don’t use phone in morning if I did it’s for 5 to 10 minutes. So this means I have used max of 200mb out of 1.5 gb . But when I come back after school and it’s hardly 15 minutes I have used the phone I get […]

Read More...

JIO AIRFIBER NOT INSTALLED

Posted on by Consumer Court
Name of Complainant Vikash kumar singh
Date of ComplaintFebruary 17, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked my airfiber from jio on 16 jan it’s been month not get any relevant information from jio team they keep saying new appointment is been fixed not giving any actual date my lr no is LR000005R4LM JIO AIRFIBER NOT INSTALLED was last modified: February 17th, 2024 by Consumer Court

Read More...

Removal of RIL pole

Posted on by Consumer Court
Name of Complainant Vignesh Selvaraj
Date of ComplaintFebruary 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is to bring to your notice that without any information/consent a RIL pole is erected in front of my house. The placement of the pole obstructs our property by impeding the full opening of our front gate. Moreover, given our location on a narrow road, larger vehicles and cars often encounter difficulty maneuvering due […]

Read More...

No network of jio in some area of Varanasi

Posted on by Consumer Court
Name of Complainant Varool Goyal
Date of ComplaintFebruary 15, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This to bring your kind attention that from last Five days jio network is getting worst and worst due to lack of speed on Internet and call drop No network of jio in some area of Varanasi was last modified: February 15th, 2024 by Consumer Court

Read More...

Unprofessional behavior complaint

Posted on by Consumer Court
Name of Complainant Rajesh Pillai
Date of ComplaintFebruary 14, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, I am writing regarding the new connection we applied for our society office in Kharghar, Navi Mumbai. Jio employees, who approached us for the installation of new connections for flat owners in our building, promised us in writing that they would provide one free connection for our society. Based on this assurance, we […]

Read More...

JIO Fiber was Down for 3 days 3hrs| Prepaid for 30days | Jio denied adjusting validity

Posted on by Consumer Court
Name of Complainant Aadil
Date of ComplaintFebruary 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

JIo Fiber Down for 3 days 3hrs| Prepaid for 30days | Jio denied adjusting validity == Jio fiber was non-operational since 18th January, precisely from 10:53 AM IST. In response to this disruption, I lodged a formal complaint on the same day under the reference number SR 00001UB6VS. After multiple calls issue issue was resolved […]

Read More...