Phonepe

Credit card payment

Name of Complainant Anjali Kumari
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I have made my husbands credit card payment through PhonePe as it shows that the amount is instantly credited but after payment was successful it’s not being updated on credit card when I raised a complaint against it now the PhonePe bot or executive says that it would be credited in 3 days. But I […]

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Fraud on telegram channel for making money 5x times

Name of Complainant Prince Malik
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

A person asked me to invest 5000rs to make it 5x investment return. But when I transfer the money after that they asked me to send 10000rs more. They didn’t not disclose the second amount of investment when the conversation start. They only told me to pay 5000rs and receive 5x in 48 hours but […]

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Amount debited for failed transaction

Name of Complainant Sahil Gupta
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I tried to setup autopay for simple app on 19th feb, 2023. but transaction did not took place and cancelled. But the bank (SBI) put a hold of 5000 on 22nd feb and deducted the amount on 27th, march 2023. Amount debited for failed transaction was last modified: April 19th, 2023 by Consumer Court

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500 MetroRail Recharge was Successful as per App but Amount not reflecting in Metro Accounts

Name of Complainant SM
Date of ComplaintApril 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have done UPI recharge for my Hyd MetroRail Card through PhonePe App on 31st January 2023 of Rs.500/- which is deducted from my account but on reaching MetroRail customer care; they confirmed that the amount is not reflecting in their account to recharge my Card. I have enclosed email confirmation from Metro Customer […]

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Transaction in phone pe

Name of Complainant Abishek
Date of ComplaintApril 5, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I have sent 3000 rupees it has been debited from my account but not credited to beneficiary (receivers account) I jave transferred on jan 21 2023 so for problem not solved phone customer has saying go and ask bank in bank they are saying we are responsible for phone pe transaction again I had sent […]

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Amount not credited to recievers account, transaction made from Phonepe

Name of Complainant S Aishwarya Nair
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I paid Rs.23,414 and again Rs.1000 was debited from my account through Phonepe but amount is not credited to the recievers account. It is an emergency. But still no reply from Phonepe. Amount not credited to recievers account, transaction made from Phonepe was last modified: April 3rd, 2023 by Consumer Court

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Amount not credited to reciever transaction made from Phonepe

Name of Complainant Deepa
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

1. Rs.42,000 was debited from my account and payment was successful yesterday morning, it was made through Phonepe. But amount was not credited to receivers account. Still no reply from Phonepe. Amount not credited to reciever transaction made from Phonepe was last modified: April 3rd, 2023 by Consumer Court

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My money has debited to my account but the payment was failed

Name of Complainant Ragini kumari
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link

I have pay 1203 rs to Baroda e gateway through phonepe upi on 23/3/2023 payment has debited but receipt was not issued because of failed payment. My money has debited to my account but the payment was failed was last modified: March 30th, 2023 by Consumer Court

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Phonepe charging extra for utility bills and online mobile recharge

Name of Complainant Raj Shekhar
Date of ComplaintMarch 15, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Phonepe is charging extra for online mobile reacharge(example: if a mobile recharge pack is Rs.199/-, phonepe charges Rs.200/- or Rs.201/-, similarly, if my electricity bill is Rs.412/-, phonepe charges Rs.413 or Rs.414/-) which is fraud, unethical, wrong practice and can be called as extortion. Where as, Gpay simply helps me pay my bills as mentioned […]

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Complaint against Deceptive Design Practices in PhonePe Application

Name of Complainant Rahul Maurya
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to file a complaint against PhonePe, a UPI payment application, for unethical and deceptive practices in their user interface design. Recently, I have noticed that when I go to make any payment through UPI on the PhonePe application, a popup menu appears with bold and large text with a button […]

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