Pepperfry

Product brought from Pepperfry is not genuine

Posted on by Consumer Court
Name of Complainant Cbm Vishal Vashist
Date of ComplaintJune 24, 2019
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have brought a dining set for Rs 22000/- from the pepper fry and was delivered on 15 June but some how the product ordered and delivered were different and the quality was below average . Have been writing and calling the customer care team but no revert moreover the height of cheating is their […]

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Pepperfry Complaint: Wrong Product Delivered. Exchange scheduled then denied.

Posted on by Consumer Court
Name of Complainant Srishti
Date of ComplaintMay 26, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order on Pepperfry for a Takeo Single Bed in Walnut Finish by Mintwud on 23rd April. The product was in QC and packaging for 10 days from 25th April – 5th May, when I asked why the product hasn’t been shipped yet. A wrong item was shipped on 5th May and delivered […]

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Refund issue from Pepperfry

Posted on by Consumer Court
Name of Complainant Vinay Nair
Date of ComplaintMarch 6, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased a new Bosch series 2 stainless steel oven model number HGN559E1M, priced RS 50700 from pepperfry.com.  Unfortunately the order confirmation did not come, and I tried booking again. Now, I have ended up purchasing twice. When I have asked for refund of one of the order, I have been told that they […]

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Incomplete information at the time of placing or cancelling the order

Posted on by Consumer Court
Name of Complainant Manisha Prasad
Date of ComplaintJanuary 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed an order on Pepprrfry. But due to price variation on other site I have cancelled it. I have also use my cashback to purchase this order but I am not getting back the cash back after cancellation. Why this thing is not mentioned at the time of placing the order or cancellation […]

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