Pepperfry

Order: 308041184 White Polymer Aloha Big Floor Planter by Planters

Name of Complainant Sandeep Bhoir
Date of ComplaintMay 5, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Product is too big & quality is not good as per the value of the product Since have try to contact the peppery executive they said its not refunded Worst service Order: 308041184 White Polymer Aloha Big Floor Planter by Planters was last modified: May 5th, 2022 by Consumer Court

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Assembly not done right and product got damaged by carpenter

Name of Complainant Poonam
Date of ComplaintApril 14, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Hi Team – it’s regarding the product- tv cabinet I bought from pepperfry. My order number is – 307983325. The assembly got done from one of their carpenter and he made holes in the entire cabinet and there are wooden cracks as well in the cabinet. I have been initiating multiple chats, writing emails to […]

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Order 307856822 for Clandon Queen Size Bed by Pepperfry

Name of Complainant rituparna saha
Date of ComplaintApril 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

we bought the above mentioned bed which had a warranty of 3 years. This order got delivered on 23rd Feb 2022 and got assembled on 25th Feb 2022. After installation also the bed was moving and thus we raised a complain as the bed was moving and seemed weak but no care was taken. On […]

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Order No. 307904578

Name of Complainant Ashish
Date of ComplaintMarch 26, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I bought the table looking at images shown to me in the product gallery. The product gallery displayed width to be 19.5 inches which suited my requirement. Once the product arrived, I measured the dimensions and knew it’s not correct/ I am posting both the images. 1.) In “Screenshot 2022-03-06 231027.jpg”, you would see the […]

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Table not delivered for 2 months and then defective product delivered with no refund post return

Name of Complainant Apurba Adhikari
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My order number: 307682220 It’s been more than 2 months to this order and I’ve not received my table and neither have I got any resolution from you irresponsible bunch of people. I’ve been initiating multiple chats, giving missed calls, writing emails but in vain. I can’t even cancel the order and get refund as […]

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Incomplete product delivery after one month of wait and now no answer from Pepperfry for missing parts

Name of Complainant Dharmajit Mallik
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I order one Herald Sofa cum Bed with Box Storage & Mattress in Walnut & Wenge Finish by Crystal Furnitech from Pepperfry(https://www.pepperfry.com/) with order number-307663295 on 26th December, 2021 | 17:59:06 IST and the product got delivered by on 20th January, 2022. On 20th January, 2022 carpenter came to assemble the product and found that […]

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Return amount is not credited to my Account and given by their wallet.

Name of Complainant Sreekanth K
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Madam, am facing an issue with the Pepperfry website I purchased the product and returned back but their credited amount was by Ewallet on Pepperfry. am in financial crisis, Please help me to get back my amount to my bank account, not in Pepperfry E-wallet. Please help me in this issue requesting sir/madam. Regards, […]

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Incomplete product delivery after one & half month of wait and now taking huge time to send missing parts

Name of Complainant Sudip Bose
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I order one Shine 3 Door Wardrobe in Gloss Finish by A Globia Creations with order number-307655076 on 23rd December 2021 and the product got delivered by on 2nd February 2022 almost after one & half month. Today 3.2.22 carpenter came to assemble the product and found that one part is missing. One piece of […]

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Product not delivered

Name of Complainant Dr P. Ragupathi
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a Jacob High Back Executive Chair in Black Colour by Furniturstation Qty:1 ₹ 11,499 on September 25th of 2021 and after 2 weeks I received the product which was not shown in the picture. So I refused to accept the product and asked for refund. They said they can not refund it […]

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Product under warranty and customer support personal also confirmed the refund but no response posts that

Name of Complainant Raghavendra Pai
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had purchased a coffee table from Pepperfry a year back which has a 3 year warranty. One of the leg of this coffee table is broken, I had raised complaint a month back. Latest mail from the customer service case manager was I will get a refund if there is no resolution in 24 […]

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