Paytm ONDC

Order show delivered but not received

Name of Complainant Rohit Kashyap
Date of ComplaintDecember 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I order paneer dosa from Paytm ondc for which I already paid. I didn’t receive the order but in app it shows delivered. Order show delivered but not received was last modified: December 29th, 2023 by Consumer Court

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Paytm ONDC refund

Name of Complainant Vivek
Date of ComplaintNovember 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 5 packets of Atta from ITC store via paytm ONDC paltform on 6th Nov. This was supposed to be delivered on 7th Nov but delivery didn’t happen till 10th Nov and they cancel it themselves, charging me cancellation fees. I am unable to contact anyone. This is fraud where they are taking upfront […]

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PayTM ONDC Order not delivered

Name of Complainant Manjula
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered grocery from ITC store through Paytm ONDC , the order was to be delivered by 10th November but its been 2 days the order is still not delivered. If I raise a complaint against this in paytm there is no response PayTM ONDC Order not delivered was last modified: November 13th, 2023 by […]

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Order cancelled but showing delivered and paytm helpline not working

Name of Complainant Asim
Date of ComplaintOctober 22, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered sweet. Paid for it. And then it just showed delivered after sometime. Called delivery person, he said order got cancelled but is showing delivered. Order cancelled but showing delivered and paytm helpline not working was last modified: October 22nd, 2023 by Consumer Court

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Paytm ONDC food order is not delivered

Name of Complainant Pooja rajpoot
Date of ComplaintSeptember 29, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

The food I have ordered is showing to be on preparing stage and is not delivered yet. It has been more than an hour. I called the delivery partner and he asked me to cancel the order but there is no option of cancelling it. So he update a status delivered and it is not […]

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Food Order not delivered from Paytm ONDC

Name of Complainant Harshitha BM
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Placed food order on paytm ONDC flat form and money also deducted but not delivered the food. Food Order not delivered from Paytm ONDC was last modified: September 14th, 2023 by Consumer Court

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Ordered food on paytm ondc, not delivered yet

Name of Complainant Trishita Tomar
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

The food I have ordered is showing to be on preparing stage and is not delivered yet. It has been more than an hour. I called the delivery partner and he asked me to cancel the order but there is no option of cancelling it. I want to cancel the order and want my refund. […]

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Ondc took money for food ordering but cancelled the order and no refund initiated

Name of Complainant Shreeshail Hosur
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food from Paytm ONDC platform but the order was cancelled and it didn’t refund my money on the cancelled order by the restaurant side. Ondc took money for food ordering but cancelled the order and no refund initiated was last modified: September 11th, 2023 by Consumer Court

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Order not delivered and refund not received

Name of Complainant Roohi
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered a pizza through ondc app. The delivery guy had picked up but never delivered it to my place. Moreover it just showed delivered on the app after sometime. I raised complaints on the app several times but did not receive any response. Nor did I get any refund back. Request you to […]

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Non Cooperative Delivery Guy

Name of Complainant Khushi Shethiya
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Did not cooperate. Did not deliver handed parcel to watchman, arguing on phone. Giving threat to cancel order. Non Cooperative Delivery Guy was last modified: August 11th, 2023 by Consumer Court

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