PAYTM MALL

Order not yet received,description says order delivered

Posted on by Consumer Court
Name of Complainant Michelle mario
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ordered from Paytm mall. Order not received yet, order description says order delivered. I did the follow up with customer care, they done the investigation with courier partner and said issue resolved saying order delivered. As I customer still I’m not received the order. I’m really fed up,asked them to arrange a call but not […]

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Received empty box

Posted on by Consumer Court
Name of Complainant Vijay Kumar
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hye guys my name is Vijay kumar and order I’d – 12552880043 And I am very disappointed with paytm mall service I ordered a shoes from paytm side I had received product on 6th of Jan and there was no any product it was empty box I had complained immediately and I had shared all […]

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I got entirely different product from Paytm mall

Posted on by Consumer Court
Name of Complainant Jouhar
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered a black t shirt, but I got entirely diff white innerwear. And they said that no refund or exchange available for this product.there is no way to contact constomor care. They r hiding from us I got entirely different product from Paytm mall was last modified: January 16th, 2021 by Consumer Court

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Used product sale by paytm

Posted on by Consumer Court
Name of Complainant Jayesh
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchase the the Steam iron. But i have receive used product, and within 10 mins i hv reaised return request. But  I have not yet receive the return or refund from them.     Used product sale by paytm was last modified: January 8th, 2021 by Consumer Court

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Returns not picked and No refund

Posted on by Consumer Court
Name of Complainant Adi
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered two Spykar jeans from Paytm Mall website.  Order number:12393368071 Because of the size issue( i guess products are not genuine) I placed return request. Its been a month now, no return pickup happened. and no refund of money. Customer care number does not work. There is no proper means to communicate to […]

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Return delayed

Posted on by Consumer Court
Name of Complainant Nikhil
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered shoes on 7th Dec,2020.which was delivered on 10th Dec..It doesn’t fit .so I raised return request on 10th Dec,2020.Now on date Dec.,22,2020 still pickup is pending hence No refund received. I have raised complaint  several times with paytm but nothing resolved. Nikhil 9988036275 Return delayed was last modified: December 30th, 2020 by […]

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PayTM Mall is not replacing the defective product which they have delivered

Posted on by Consumer Court
Name of Complainant Vijay Bhaskar Reddy Marella
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Electricity
Permanent link of complaint Right click to copy link

Dear Sir, I ordered a Room Heater (Order id :- 12338806472) on 30th November, 2020 and I received a defective product on 5th December, 2020. So, I have placed a replacement request on the same day. There was no response from them till today (23rd Dec, 2020). I submitted multiple requests to their 24*7 help […]

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Paytm Mall Wrong order delivered

Posted on by Consumer Court
Name of Complainant Tushar Tarang
Date of ComplaintDecember 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Puma Jacket instead of that, I have received Puma sweatshirt on 6th Dec. I submitted return request on the same day and nobody is accepting my return request.I have sent request multiple times. But no action has been taken at Paytm Mall end.It’s been around 20 days. Very disappointed. I want refund […]

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Return request rejected after approval for return pickup.

Posted on by Consumer Court
Name of Complainant Amit Bag
Date of ComplaintDecember 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Bajaj Classic 750 Watt mixer grinder on 22-11-2020 in Paytm Mall which was delivered on 26-11-2020 and it was damaged product.Order I’d is 12219126834. I have requested return on 27-11-2020 which was approved by paytm after sharing required details and set a pickup date on 06-12-2020. But still now they have not […]

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