PAYTM MALL

FAULTY LAPTOP DELIVERED

Posted on by Consumer Court
Name of Complainant
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

This is in relation to a Asus laptop ordered via Paytm. A faulty laptop has been delivered which extreme slow performance issue from Day1. I logged the complaint with Asus on 11 March and laptop has been checked by their executives three times but couldn’t fix the same issue. At the end agree for replace […]

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I order (Order ID: 12968181462) from paytm mall but courier not received status showed as delivered.

Posted on by Consumer Court
Name of Complainant Vagdhish
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Team, I ordered inalsa robot 2.5PS 250-watt hand blender (Order ID: 12968181462) from paytm mall but courier not received status showed as delivered on 15/03/2021, hence i raised complain on 24/7 help (Query reference number: 185570116). Paytm help person not contact with me and close the issue as “courier partner has confirmed the delivery […]

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Return Request Rejected

Posted on by Consumer Court
Name of Complainant Subhadeep Lahiri
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Team,   I had purchased a Tan Leather wallet from Paytm Mall on 25th Feb which was was delivered on 2nd Mar, however on the receipt of the product I found it to be made of a different material and not leather. I raised a return request stating its a poor quality product and […]

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Return policy

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintMarch 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, I ordered a smartwatch. And order I’d is 12868955347.watch quality is very cheap and delivered on 08th mar 2021. But request is not approved and no delivery boy aligned for pick up the product . And 7 days return and replacement policy also available . So please look into this issue m and […]

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Paytm mall not ready to return a product, seal packed , expensive,order cancellation allowed was highlighted

Posted on by Consumer Court
Name of Complainant sameer ojha
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi I ordered couple of kitchen appliances from Paytm , but the website does nit have complete details of products like ither inline platforms, the gas hob I ordered is nit compatible fir my kitchen, there is difference of a small ‘a’ et the end of the model number that will fit me.the app highlights […]

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Getting the used product

Posted on by Consumer Court
Name of Complainant Abhishek Srivastava
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered a Tablet from PayTm mall via order ID  12978021354 on 1 Mar. Received a used product with scratches on screen and shabbily packed lead and chargers. Raised request for replacement (as refund not allowed on Paytm Mall). Despite submitting all pictures i have not been contacted by anyone. Order status is stuck at […]

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Cashback Not received

Posted on by Consumer Court
Name of Complainant SOURAV DAS
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased in paytm mall jbl headphone, but cashback not received,, plz give me full cashback as early as possible,, see my order id paytm website.. Cashback Not received was last modified: March 1st, 2021 by Consumer Court

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Replacement of damaged item

Posted on by Consumer Court
Name of Complainant Roshan Subudhi
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had purchased ‘Morphy Richards 28 L Otg Microwave Oven – 28 RSS , Black’ product from paytm mall on 11th Jan 21. On 18th Jan 21 the product was delivered to me. I had made a video before opening the parcel and found the product was damaged externally. On 18th Jan 21 I had […]

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Refund Issue

Posted on by Consumer Court
Name of Complainant Akash Niranjan
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Dear Team, I ordered a set of bottle. And order I’d is 12785976848.Bottle quality is very cheap and old bottle delivered. So I can raise a request for return 17th feb 2021. But request is not approved and no delivery boy aligned for pick up the product . And 7 days return and replacement policy […]

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