PAYTM MALL

Rgarding my order from Paytm mall_Order id: 8595957506

Name of Complainant Aman Kumar
Date of ComplaintJuly 3, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I have a concern about my Order id: 8595957506. Paytm team is not able to handle it that’s why I am contacting you. I replaced my first order because of the size mismatch but they delivered the wrong product. I had a conversation with customer care no. and he told me I will escalate […]

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Complaint Reg PayTM item delivery.

Name of Complainant Swetha sajanam
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello Sir/Madam, I ordered the Soulflower Cold (Order ID 8526596847) on 17th june’19 and order to be delivered by the person – Ghulam Azhar Uddin(phone num:7287865040) on 22nd of June but I didn’t receive the item on that day. When I checked status on paytm App its shown that order had been delivered and i […]

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Refund & replacement

Name of Complainant Ankit Sharma
Date of ComplaintJune 20, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected sir, I have ordered for 2 Nos editrix Bluetooth -01 in-ear Bluetooth headset (black )(My Order No- 8496083946) HSN code :85183000but during delivery I found 1No. inside the Packet. vide cash memo no- 07c0089419617826 dt 14-06-2019. Refund & replacement was last modified: June 20th, 2019 by Consumer Court

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I’ve ordered an DELL laptop worth 86.5k, but after receiving it i come to know that what they mentioned in the site (spec) not matching with wt i’ve received i gave request for return but the simply rejected my request. usb type c port missing.

Name of Complainant dinesh
Date of ComplaintJune 18, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve ordered an DELL laptop worth 86.5k, but after receiving it i come to know that what they mentioned in the site (spec) not matching with wt i’ve received i gave request for return but the simply rejected my request. usb type c port missing. I’ve ordered an DELL laptop worth 86.5k, but after receiving […]

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Ordered philips earphone; bluedart delivered it to someone else, now paytm mall customer care is saying they can not help as 3 days has passed, i paid in full; but yet to get the product

Name of Complainant Abhilash Dash
Date of ComplaintJune 13, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Ordered philips earphone; bluedart delivered it to someone else, now paytm mall customer care is saying they can not help as 3 days has passed, i paid in full; but yet to get the product order no- 8425972561 paid-325 Ordered philips earphone; bluedart delivered it to someone else, now paytm mall customer care is saying […]

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PayTM Mall Rejecting my return request

Name of Complainant Swapnil Pathak
Date of ComplaintJune 3, 2019
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Paytm had rejected my return request on my order for delivering wrong product without giving proper reason for rejection and the number which they gave on their site is unreachable PayTM Mall Rejecting my return request was last modified: June 3rd, 2019 by Consumer Court

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PayTM Mall Return Pickup not scheduling since many days

Name of Complainant Shyam Sunder Asawa
Date of ComplaintMay 28, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered a Air cooler which i received as a damaged product. I raised the return on the next day itself i.e 7th May, 2019. but still i am waiting for the return pickup to happen and my amount got blocked now as I am in no way to use the product as it […]

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Refund not initiated by PayTM Mall

Name of Complainant Parvinder
Date of ComplaintMay 26, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Refund not initiated yet , every time i contact customer care they simply send me an automated message and saying to contact bank ,they are not even providing refund reference number so that i can contact bank, its been 7 days Refund not initiated by PayTM Mall was last modified: May 26th, 2019 by Consumer […]

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Product delivery issue

Name of Complainant Jigar Thakker
Date of ComplaintMay 22, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi Team, Have booked product “Lee Cooper Men Brown Formal Shoes” from Paytm Mall application with order id 8145969807 was supposed to be delivered by 13th May’19 but it got delayed to 18th May’19. However, on 18th May’19 also it was delayed. Moreover, today also I have received message that product is going to deliver […]

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