OYO ROOMS

Oyo booking property issues

Name of Complainant Deepu. D
Date of ComplaintMay 4, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked one room 2adults for 03-05-2022 to 04-05-2022 in oyo property 30456 booking id G1019571 through online payment I trusted oyo. But when i reached the property there is no oyo and the building like abandoned one like ghost house. I paid 604rs for the room so i want the refund of the booking […]

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OYO did not refund money even after written mail

Name of Complainant Aravind Ghosh
Date of ComplaintApril 18, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

OYO has given us the written mail for a refund of 7 days due to poor service no washroom and no wifi. The booking ID is D3ZZ8162. OYO took all the bank details it is more than 14 days still there is no refund. OYO is basically doing a fraud. Kindly look into this matter […]

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No refund initiated from OYO Hotel for debited amount

Name of Complainant Arjun Sanyal
Date of ComplaintApril 17, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had made a booking in OYO rooms on 10th march worth 2106/-. The payment did not reflect on the website but the amount was debited from my account. I subsequently received a msg from OYO saying that the refund is initiated. It has been 19 days since then and no refund has been credited […]

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OYO ROOM FRAUD

Name of Complainant RK
Date of ComplaintMarch 6, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a room from oyo townhouse but when i checked in oyo took 700 extra money with me and i got normal oyo room instead of oyo townhouse and i have pics and videos of that room that in the app that was show what but i got what OYO ROOM FRAUD was last […]

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OYO room booking amount refund is not received

Name of Complainant Ram
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello Team, I have booked hotel at Tripathi Booking ID KNIK2446 on 15th Jan 2022 as per guidance by OYO customer care over phone and send me link to pay the amount using google pay. After making the payment i have checked the hotel details found there is no parking facility hance called again customer […]

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Not refunding after cancelation of oyo room

Name of Complainant Raghu
Date of ComplaintFebruary 6, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked room via oyo customer service on 27 Nov 2021 at 12pm. However canceled it after 2pm as it was too far from city and moreover customer care agent lied that it was close to city. Not refunding after cancelation of oyo room was last modified: February 6th, 2022 by Consumer Court

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Oyo rooms

Name of Complainant Kaushal kumar
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a room in 9371 hotel anmol ayorooms,zirakpur,punjab. Room in photos was very good but in real it was horrible and very very dirty. Even there was used condoms in the room and no service,no towel,no clean drinking water. I left the room immideately after entering in that. The hotel manager took my phone […]

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Denial for Refund of Cancel Booking of Unusal Excuse

Name of Complainant Lokesh Kumar
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Had Make A Room Booking With Booking ID W8B39669 For A Room In Hotel Yuvraj For 2 Persons In Ghaziabad Uttar Pardesh But Hotel Manager Does Not Give Room To Us Therefore We Had Go For Cancellation Our Booking But Theu Had Charge Our Booking Amount Against Cancellation Charges Which Is Not Ethical Kindly […]

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DENIED TO MAKE REDUND GIVING EXCUSE OF CANCELLATION CHARGES

Name of Complainant LOKESH KUMAR
Date of ComplaintNovember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

DEAR SIR, THIS IS LOKESH KUMAR FROM SIRSA HARYANA I HAD MAKE A BOOKING THROUGH OYO ROOMS APPS VIDE BOOKING ID W8B39669 IN GHAZAIBAD FOR HOTEL YUVRAJ AND MAKE THE PAYMENT FOR SAME THROUGH APP EVERITHING DESCRIBE ABOUT THE HOTELS IS FIND FALSE THEREFORE I GO FOR CANCEL MY BOOKING BUT THEY DENIAL TO REFUND […]

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Oyo Rooms | Refund not processed even after 8 months

Name of Complainant Tushar Sunamudi
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a booking through OYO rooms in OYO 66623 Corniche Hotel Vizag on 16th Jan 2021. The booking went through and payment was done but then the booking was not done in hotel. I raised a ticket for refund. Ticket ID is 1429790307. I was told the refund will be done in 4-6 business […]

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