Ola Electric

Ola Customer Demands Action on Unfulfilled Order and Poor Service

Posted on by Consumer Court
Name of Complainant Ashish
Date of ComplaintOctober 10, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

On August 14th, I placed an online order for an Ola S1 Air and made a full payment using a debit card. The order was assigned the ID OET-612344313100823-UMC893. Initially, the delivery date was slated for September 11th, but it was subsequently updated to October 8th. However, after October 8th, there has been no communication […]

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scooter is issue(complaint against ola electric service

Posted on by Consumer Court
Name of Complainant sagar chawan
Date of ComplaintOctober 8, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

sagar chawan 4:38 PM (0 minutes ago) to OLA Dear sir; My S1 pro electrical Bike not working last 3 week. I complaint again again no one reply, Complaint I’d – 00648485 I bought the Ola Scooter 5 months ago. It suddenly stopped working. It stopped in the middle of the road, and the scooter did […]

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Ola Electric Post Sales Service

Posted on by Consumer Court
Name of Complainant Shailendra Dubey
Date of ComplaintOctober 6, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I own an Ola Electric S1 and raised a complaint with the reference number 00559727 on September 22nd, 2023. Unfortunately, my experience with their post-sales service has been extremely unsatisfactory. Despite the passage of several weeks, my complaint was closed without any attempt to contact me for resolution. I found this closure of my complaint […]

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Scooter not being delivered .

Posted on by Consumer Court
Name of Complainant Kence Vijay Lopes
Date of ComplaintOctober 5, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

Hello I have given an order for ola S1air scooter on 14th August 2023, the excepted delivery date given from Ola Electric (Virar outlet ) was 13th September 2023. But the days passed and today its been almost 2 months but i haven’t received my scooter and they (staff from Ola’s virar outlet) have been […]

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Ola company cheats customers in the name of FAME-2 subsidy

Posted on by Consumer Court
Name of Complainant Jal Kumar Patel
Date of ComplaintOctober 5, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

i buy ola s1 pro on date of 10-07-2023, i Clam for fame-II subsidy by 26-07-2023 Ola Company branch manager says that subsidy will be provided in 2 to 3 months and now you is responsible for this, OLA Company or Government of Gujarat Ola company cheats customers in the name of FAME-2 subsidy was […]

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Non availability of services

Posted on by Consumer Court
Name of Complainant Ola electric
Date of ComplaintOctober 4, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have raised a ticket regarding my scooter and no services has been provided. They keep rescheduling the date on which service is due. This is causing me financial as well as mental health loss. I have been suffering cause of them for more than 15 days. The service number I have been alloted is […]

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Defective repair

Posted on by Consumer Court
Name of Complainant Vaibhav
Date of ComplaintOctober 4, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

My ola electric stopped working due to unknown reason one day, we tried calling customer care but there were no numbers available to contact, even the chat bot did not give sufficient reply. We had to send a person to their service centre for updating them our issue, they asked us to bring the ola […]

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Ola S1 Vehicle service related

Posted on by Consumer Court
Name of Complainant Lalitha Suhasini
Date of ComplaintSeptember 24, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I has Purchased an OLA S1 Electric Scooter and it delivered on 02-03-2022.I have taken the OLA Care+ Plan for Service on 28/08/2023 and paid Rs.3,539/-. I have booked an Ola Service Request on 12/09/2023 with Service Ticket No: 00446588. But till(23/09/2023) now service not done.Everyday i am calling to the Customer Care Number:08033113311,they are […]

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The ola app is not working about 3 months ago

Posted on by Consumer Court
Name of Complainant Mahesh Rajan
Date of ComplaintSeptember 22, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

The ola electric app was not working like 3 months ago. They don’t have any updates. Its related to the scooter safety issue. I can’t unlock or detect my scooter. So many peoples have the same issues. Not any one complaint against this. The company is cheating against customers. Kindly pls investigate or solve this […]

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