Ola Electric

Not getting scooter service

Posted on by Consumer Court
Name of Complainant Devesh Pareek
Date of ComplaintDecember 22, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I’ve been trying to get my scooter issue fixed, I’m not getting any service. Not able to raise the ticket in app. Service center need ticket, unable to reach customer care. 3 hours i was standing and waiting outside indernagar service center and tweeting about it for support but not got any response Not getting […]

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Faulty OLA scooter delivered

Posted on by Consumer Court
Name of Complainant harendra yadav
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have purchased OLA s1 Pro Gen 2 on date 29.11.23. But from day one i am facing problem the display of scooter is not working. When i try to start the scooter its not being start every time i am doing reboot scooter to start. 3 times visited at OLA service center but still […]

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Ola Care not providing resolution for ticket : 01454673 and 01454767.

Posted on by Consumer Court
Name of Complainant Sanjay Sakthivel
Date of ComplaintDecember 19, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have an OLCARE+ subscription and my scooter has been dead for almost 14 days and despite me raising several complaints, I’m not getting the required support and resolution to resolve the scooter issue. Scooter is not powering on and looks completely dead. Due to this I’m unable to unlock the scooter. I’m also not […]

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This is for your kind notice that my scooter Ola Air (Order ID: OET-502021621120223-CWI965) that I purchased just two months back is not working now.

Posted on by Consumer Court
Name of Complainant arvind rajoriya
Date of ComplaintDecember 18, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

This is for your kind notice that my scooter Ola Air (Order ID: OET-502021621120223-CWI965) that I purchased just two months back is not working now. No display no moment no charging indication. We were trying since last week to start but no process. Kindly look into this urgently. How is it possible to face such […]

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OLA electric not giving maintenance services even I am having OLA care subscription

Posted on by Consumer Court
Name of Complainant Ramesh Naik
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have raised complaint to ola for repair of schooter my schooter DRL not working in mid of sep 23. Since then I had raised multiple complaint through their app and through costomer careI have taken ola care plus membership. As per condition, Engineer should visit to home and fixed the issue within 48 hours […]

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OLA’S Faulty product (Order ID 1123-YMJ061)

Posted on by Consumer Court
Name of Complainant Azaan Ahmed Shaikh
Date of ComplaintDecember 11, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I am writing to express my deep disappointment and concern regarding the recent purchase of an OLA Bike. I believe it is essential to bring to your attention the serious issues I have encountered with your product, as they not only jeopardize the safety of users but also raise questions about the quality control and […]

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OLA Electric is not refunding charger amount

Posted on by Consumer Court
Name of Complainant Harpreet Singh Jaggi
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I had purchased a Ola S1 pro in Oct 2022. Since I was eligible for the charger refund, I had uploaded my bank details on the app when prompted. First time Ola updated that bank details were not correct and needs to be updated again, I did that. For all this they wasted 2-3 weeks […]

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Complaint against Ola Electric for Delayed Delivery of Ola S1 Pro 2nd Generation

Posted on by Consumer Court
Name of Complainant Shiva Gupta
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Subject: Complaint against Ola Electric for Delayed Delivery of Ola S1 Pro 2nd Gen Dear Sir/Madam, I am writing this letter to file a formal complaint against Ola Electric regarding the delayed delivery of my Ola S1 Pro 2nd Gen electric scooter. I am deeply disappointed with the company’s inability to fulfill their commitment to […]

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Non delivery of Ola S1 Pro 2nd Generation EV scooter

Posted on by Consumer Court
Name of Complainant Radhamadhav S Prabhu
Date of ComplaintDecember 5, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

Product: Ola S1 Pro 2nd generation Order ID: OET – 283284022180923-IOR 371 Booking amount of Rs.999/- paid on 18.09.2023 Full payment done of Rs.1,73,960.00 was made on 27.09.2023 I had ordered Ola S1 Pro 2nd generation in 18th September, 2023. In the initial stage the estimated delivery was showing in the ola app as 07.11.2023 […]

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Not giving maintenance service although having care plus membership

Posted on by Consumer Court
Name of Complainant Shesadev Biswal
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I am not able to start my OLA EV.i raised complain on OLA official Twitter handle on 20-Nov-2023. But till today issue has not fixed, neither any engineer visit to my house to fix the issue. I have taken ola care plus membership. As per condition, Engineer should visit to home and fix the issue […]

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