Ola Cabs

Extra Fare charged_not giving details

Name of Complainant Ketan Parekh
Date of ComplaintJune 22, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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I have booked a OLA RENTAL cab on 29/05/2022 for 6 hours / 60kms and the fare shown was that Rs. 1586. Upon completion of the ride they have charged me Rs. 1719 ( Rs. 12 for extra kms that is acceptable) but they have charged me Rs. 121 extra ( 1707-1586) in the name […]

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ola cabs overcharging

Name of Complainant RICHA GUPTA
Date of ComplaintJune 12, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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I book a cab on 10.06.2022 from my ola account from my current location to railway station nearly 2.3 km away. The charge for booking the cab was Rs.135/- but at the end of ride a total of Rs 172/- have been deducted from my paytm wallet. I want the remaing Rs.37/- back in my […]

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OLA Ride Cancellation

Name of Complainant satinder Khola
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked OLA ride more than 24 hr in advance. The ride was to start from Dahina (Rewari). The booking was accepted and even cab allotted for ride. Driver also called up but just about an hour left for journey, the ride was cancelled. This led to last minute hassels for complete family. No response […]

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Ola Cabs harassment

Name of Complainant CN
Date of ComplaintJune 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
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Ola cabs has in the past month: 1. Harassed me with calls 2. Provided me with unhygienic cabs 3. Two drivers have misbehaved during my rides and one even asked me for toll money after misbehaving 4. Charged late fees without solving any of my concerns 5. Made me speak to incomplete customer care rude […]

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OLA CABS company keep on threatening for the due paying which I have paid to the drivers directly

Name of Complainant Rajeswari
Date of ComplaintMay 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am using ola cabs app past few years since it has been launched, recently they have a post paid option which I have never been aware of it and i regularly book thru ola for my self and my relatives once they have completed their trip by ola auto my relatives and myself used […]

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Being harassed by OLA Cabs

Name of Complainant Swechha Dwivedi
Date of ComplaintApril 23, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
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On 5th march 2022, I took a ride through OLA Cabs of INR 171 which I paid through the application which was linked to my Gpay account. I paid for the ride with Gpay, received the invoice and left. From the next day it started showing as unpaid and to clear the due, I talked […]

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OLA CABS CHARGED MORE AMOUNT

Name of Complainant Megha Sood
Date of ComplaintApril 9, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

OLA CHARGED ME MORE THAN THE ACTUAL FARE INSPITE OF COMPLAINING MULTIPLE TIMES THEY HAVE NOT RESOLVED THE ISSUE, DID NOT REFUND EXCESS AMOUNT DEDUCTED AND HAVE ASKED ME TO FOLLOW THE LEGAL WAY.WHEN I COMPLAINED THEY HAVE WRONGLY GIVEN ME REPLY STATING I WAS AT FAULT AS I CHANGED MY LOCATION WHEREAS I GOT […]

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Ola cab charging fees in unfair manner

Name of Complainant Prasanta Kumar Pattnaik
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We booked an intercity ride through Ola from Mathura to Delhi on 7th November evening. The estimated fare was Rs. 2106. But when we reached Delhi we were shocked to see OLA charging Rs 3700 almost double than estimated fare. Before starting the trip the driver had not shown us the odometer reading. The driver […]

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