Ola Cabs

OLA DRIVER ENTERED INCORRECT ODOMETER READING

Name of Complainant Sudipta Majhi
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I booked Ola Cab on 28th JAN, due to wrong odometer reading i have to pay 2901 rupees. But actual bill is 1765 rupees. CRN no of car is 7044153006. As my father is a cancer patient i pay that amount instalandly , he can’t stand long time in road. After 5 min i complain […]

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Ola cabs

Name of Complainant Krutika vanmore
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I book ola cab from vithalwadi to panvel amount to be paid was 688 but in my ac there was less amount so my mother paid 688 rupees after repayment of ola postpaid they deducted 688 amount and now they started harassing me to many calls for payment Ola cabs was last modified: January 29th, […]

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893 charged for ola ride of 9.5km

Name of Complainant Jasvinder
Date of ComplaintDecember 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i booked a ola ride yesterday, and estimate fare was 1200 rs for 36 km ride.. But due to some personal urgency i reschedule my ride, and it was around 10 km.only but for that they charged me 893 ta i tried several time to contact Ola customer service,but they denied 893 charged for ola […]

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Ola refused to delete my account

Name of Complainant Ramnik
Date of ComplaintDecember 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

As an ola user, I wish to delete my account as its no longer required but Ola refused to do so. My concern is, If I change my contact number, anyone who will get my current number can login to ola with the OTP and can see my history or rides and personal details like […]

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Ola and Ola money harassment

Name of Complainant R Pardha Saradhi
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a Ola mini cab and the amount shown at the time of booking was Rs. 591. After completion of journey the fare charged was 1260. I have called & complained to Ola multiple times and their routine reply is ‘Dynamic Fare’. Meanwhile the Ola money is harassing me to clear the dues […]

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Ola cab cheated my money

Name of Complainant Jagan M
Date of ComplaintNovember 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked ola cab fro my home to Bangalore airport it’s cost 1512 change but when I tried paying through online due to technical problem the driver not able to accept money hence i paid through cash. After 30 min when I saw the app it was showing still pending and i contacted driver he […]

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Error in Billing for rental package by Ola Cabs, Bangalore

Name of Complainant Giridhar
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I want to file complaint against Ola for the rental trip I took on 29th Aug 2022. The trip was booked for 2 hrs and 20kms. The trip started at 5:12 pm and ended around 6:30pm. There was some system delay as such the bill was sent to my mail around 6:44 pm. Which was […]

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Charging Amount

Name of Complainant Aekula Akshith Reddy
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Ola cabs has cancelled my trips 3 times back to back due to rain and wasted my time for nearly half n hour and I booked the cab again but due to my urgent work i cancelled my trip and ola wasted my 1 hr of time and now there charged me for 50 rs […]

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No response from Ola customer service over multiple follow ups on a raised dispute

Name of Complainant Dileep Kumar
Date of ComplaintOctober 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi Team, I’m raising this issue on Ola cab services. I have taken a ride whose id is CRN 6547317772 on August 10th 2022 around 8AM and i selected “Ola postpaid” as payment method. Driver has accepted my ride after couple of cancellations from other drivers before. Driver reached and requested to pay in cash […]

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OLA cabs charged 2 times payment for the single ride.

Name of Complainant JEGAN J
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had a single ride on OLA cabs for last year October 14. Driver asked me to pay by cash. Hence i paid my cash Rs.194 to the driver. I get shocked after 1 month my payment is still pending in my OLA account so that i m unable to use the services until payment […]

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