Nykaa Fashion

Wrong product delivery and not replacing the order.

Posted on by Consumer Court
Name of Complainant Priya surin
Date of ComplaintOctober 17, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order with Nykaa fashion on 28th September with ORDER NUMBER NYK-14786933-0307608 worth rupees 4528. On the day of deliver I had initiated the replacement request with was rejected without any reason being provided to me. The chat support team kept on giving me false communication that the issue has been escalated […]

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Nykaa Fashion Delivered Me Garbage and charged ₹4000 for it

Posted on by Consumer Court
Name of Complainant Megha Sharma
Date of ComplaintOctober 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 24 September 2023 i ordered a suit from Nykaa Fashion with the order number NYK-14708008-0209925 I got a packet of Katran from them on sunday october 1st . I immediately called the customer care and seek for support initially they told me yiur money will be refunded but now they are saying we have […]

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NO REFUND PROVIDED. MENTAL HARASSMENT

Posted on by Consumer Court
Name of Complainant MANSI SHAH
Date of ComplaintOctober 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve been facing the issue for the past 10 days and there is no solution for the same. I’ve filed a complaint regarding my black dress picked up. It’s been 10 days and there is no revert to my emails and calls. The customer support executives are very irresponsible and there is no help provided […]

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Complaint against NYK-14059600-8484861

Posted on by Consumer Court
Name of Complainant Tejinder KAur
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered a product of 885/- WORTH OF PRODUCT FROM NYKAA FASHION AND NOW THEY ARE SAYING IT HAS BEEN DENIED BY ‘INVESTIGATOR TEAM’, I JUST NEED MY MONEY BACK. Complaint against NYK-14059600-8484861 was last modified: August 26th, 2023 by Consumer Court

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NYKAA FASHION HORRIBLE & FRAUD PORTAL

Posted on by Consumer Court
Name of Complainant Sachen Verma
Date of ComplaintAugust 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Pathetic delivery Service & the worst part NYKAA FASHION always gives False & evasive responses specially on their delayed deliveries. Need to be careful which ordering ! Unfortunately my order is not received after many days.Order ID NYK-13742636-8718877-1-1 NYKAA FASHION HORRIBLE & FRAUD PORTAL was last modified: August 18th, 2023 by Consumer Court

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Refund for the wrong product received in Nykaa Fashion

Posted on by Consumer Court
Name of Complainant Aksa Mariya Joshy
Date of ComplaintAugust 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received the package on 3rd August 2023. Upon opening the package, I discovered that the dress I had ordered was not only drastically different from what was pictured on the website, but it can only be described as the complete opposite of what I had expected. I promptly initiated a return request through nykaa […]

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No return policy on glass objects

Posted on by Consumer Court
Name of Complainant Kasinathan N
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I recently purchased a glass show piece on Nykaa Fashion. I received a product that was quiet different from the one shown on the website, when I asked for return they denied stating there is no return on the product. It is such a shame these people have return policy for under-garments but not for […]

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Product is missing & Refund not received

Posted on by Consumer Court
Name of Complainant Poonam
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Many time i was called the customer care, but they says 24/48 hr refund amount will be credit, but already 18 days left and my money has not credit.. It’s a fraud, Product is missing & Refund not received was last modified: May 26th, 2023 by Consumer Court

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Didn’t give refund for defective product

Posted on by Consumer Court
Name of Complainant Surbhi Jain
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have order a Forever New Green dress from NykaaFashion with Order Id NYK-12126903-2853850. The product is combination of a dress and a belt but belt is missing in the package. While ordering it was mentioned that there will be two pieces one dress and one belt. I have attached the screenshot for reference. I […]

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