Nykaa Fashion

Failed Pickup – Nykaa Fashion

Posted on by Consumer Court
Name of Complainant Swati Srivastava
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Compliance Note Date: 27-08-2024
Customer Name: Swati Srivastava
Order ID: NYK-21332302-0467994
Product Count: 3
Issue: Persistent Pickup Cancellation and Lack of Resolution
Total Amount: ₹3,123 Details of the Issue: I have, placed an order on Nykaa Fashion with the following details: 1. ANVI Be Yourself Women Peach-Coloured & Black Satin Finish Animal Print A-Line Dress – ₹884 2. Buynewtrend Navy […]

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Nykaa Fashion: When i order a dress it was returnable, when it was delivered to me the product was no longer returnable so they apply that on my product too.

Posted on by Consumer Court
Name of Complainant Aishwarya
Date of ComplaintMarch 11, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 4 dresses from the Nykaa Fashion mobile application on 6th March 2024, I checked for all the dresses separately that they come under the returnable policy, today on 11th March 2024 I got those dresses. I don’t like the quality of the dresses, so I open the app to return them. The return […]

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Fraud

Posted on by Consumer Court
Name of Complainant Arjun Sindwani
Date of ComplaintFebruary 20, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Reporting a fraud that recently happened with me thru Nykaa. I did use this Nykaa app to order a brand new blazer online and did spend Rs 3000 on it. Recently I got very old and used jacket which is ripped as well. Upon making a complaint at the very same time I got the […]

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Receiving a voucher of rs 500

Posted on by Consumer Court
Name of Complainant Aradhana
Date of ComplaintFebruary 19, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order some of the products from nykaa in December and with I received a voucher of rs 500 but there was not any terms and conditions or any minimum value mentioned and even after receiving nothing mention and when I try to redeem that coupon over the product which has amount of rs 2400 […]

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Return period collapsed

Posted on by Consumer Court
Name of Complainant Monika Singh
Date of ComplaintJanuary 23, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order number is NYK-17469385-8497157. I’ve ordered products which were delivered on 20th June with 2 days return period . I’ve filed return request on 22nd June evening but due to technical issue of their website I wasn’t able to return then I tried at 12:15 midnight . The return window has been closed . […]

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Failed pickup

Posted on by Consumer Court
Name of Complainant Aditi Gupta
Date of ComplaintDecember 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order from nykaa fashion (ORDER ID NYK-15416019-3241473) on 28th oct and requested a return on 29th oct due to a defect ( Hole) in the dress. Their pickup partner kept on cancelling the pickup stating i wasn’t available despite of the fact that i never got his call not even once for […]

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Not processing return request and not delivering

Posted on by Consumer Court
Name of Complainant Simran Hasija
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order with Nykka Fashion on 14th November for 2 items and one of them was delivered on 16th November however since the quality of the product was bad, I had placed a return request on 17th November and the delivery agent cancelled the pickup stating false reasons, since then I have […]

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Wrong product delivery and not replacing the order.

Posted on by Consumer Court
Name of Complainant Priya surin
Date of ComplaintOctober 17, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order with Nykaa fashion on 28th September with ORDER NUMBER NYK-14786933-0307608 worth rupees 4528. On the day of deliver I had initiated the replacement request with was rejected without any reason being provided to me. The chat support team kept on giving me false communication that the issue has been escalated […]

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Nykaa Fashion Delivered Me Garbage and charged ₹4000 for it

Posted on by Consumer Court
Name of Complainant Megha Sharma
Date of ComplaintOctober 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 24 September 2023 i ordered a suit from Nykaa Fashion with the order number NYK-14708008-0209925 I got a packet of Katran from them on sunday october 1st . I immediately called the customer care and seek for support initially they told me yiur money will be refunded but now they are saying we have […]

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NO REFUND PROVIDED. MENTAL HARASSMENT

Posted on by Consumer Court
Name of Complainant MANSI SHAH
Date of ComplaintOctober 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve been facing the issue for the past 10 days and there is no solution for the same. I’ve filed a complaint regarding my black dress picked up. It’s been 10 days and there is no revert to my emails and calls. The customer support executives are very irresponsible and there is no help provided […]

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