MakeMyTrip

Rude customer care executive who illtreats people and tickets closed without any solution. No one is answering calls.

Posted on by Consumer Court
Name of Complainant Ganesh
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We made a booking to Andaman Nicobar package tour through Make mytrip (MMT). Wanted to add a few activities and change hotels. Customer care executive was very rude. hangs the call on us and closes the ticket without any consent. All MMT phone numbers are blocked from my phone now. Too many hidden charges in […]

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Omnibus cancelled on January 23 2022 throughout Tamilnadu so waiting for its refund amount

Posted on by Consumer Court
Name of Complainant Satish
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Through MakeMyTrip app i booked a bus ticket for January 23 2022, but unfortunately all omnibus cancelled throughout Tamilnadu so the refund amount is not proceed, i tried to contact through customer care number and mail id but i couldn’t solve my issue one main thing is without solving issue on my refund they mail […]

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MMT executive rescheduled my flight to wrong date

Posted on by Consumer Court
Name of Complainant Dev Kumar
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

On 16th Jan 2021 11:10 AM i have reached out MMT to get my ticket rescheduled, I got callback and i specifically told executive to reschedule it to 26th Jan and the executive said she will check and let me know in 2 hours, when the time passed and i didn’t get callback i called […]

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Full cancellation amount not refunded

Posted on by Consumer Court
Name of Complainant Uday
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Made a booking in spicejet flight through makemytrip. Flight cancelled by airline. Full amount refunded by airline is not being paid by makemytrip. Full cancellation amount not refunded was last modified: December 27th, 2021 by Consumer Court

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Hotel check in denied

Posted on by Consumer Court
Name of Complainant Avinesh
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel in MakeMyTrip for the dates 25/12/2021 and 26/12/2021. When I arrived at the hotel for the check in they said that we can’t check in because MakeMyTrip haven’t paid the amount to the hotel. But I paid the full amount during online booking. I raised a complaint in MakeMyTrip the same […]

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Not satisfied with makemytrip services

Posted on by Consumer Court
Name of Complainant Shreya Dandotia
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

An agent from Ujjain named as Mohit booked our package for Andaman and Nicobar islands was unable to satisfy us with the cabs and hotel services. He booked premium rooms but at the time of check in, we got deluxe room. All the facilities provided my MMT is very irritating. They does not listen to […]

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Refund of Booking Amount for cancelled International flight during COVID lockdown

Posted on by Consumer Court
Name of Complainant Akhil Raizada
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir, I had booked a return ticket from New Delhi to Seattle on 27th March 2021. Unfortunately, due to my lack of experience with MakeMyTrip, I booked the ticket through makemytrip.com.The booking ID was NN2115554977522 and the flights were scheduled as follows – New Delhi to Seattle ( 16-06-2021) United Airlines Seattle to New […]

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Flight ticket booking in MakeMyTrip

Posted on by Consumer Court
Name of Complainant Muhammed Shafi P
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a flight from Moscow to delhi, now I want to make changes in the booking, but couldn’t reach the site from here in moscow, worst travel app everseen Flight ticket booking in MakeMyTrip was last modified: November 21st, 2021 by Consumer Court

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Refund money of ₹1560 from make my trip

Posted on by Consumer Court
Name of Complainant Sakshi meena
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket from patna to nagpur from makemytrip but ticket was not confirmed and my money was detected .the amount was 1560 .still no refund status is given. And fraud calls from make my trip are coming claiming that they will refund me the money and asking for confidentiali information and my UPI […]

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Travel Voucher/ Refund not provided on time

Posted on by Consumer Court
Name of Complainant Arwa Poonawala
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

booking ID – NN2114356309170 not converted to travel voucher inspite of request being shared number of days in advance. No refund also provided. No resolution on customer care email ids and numbers. Travel Voucher/ Refund not provided on time was last modified: November 20th, 2021 by Consumer Court

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