Make my trip

Refund

Posted on by Consumer Court
Name of Complainant Abhishek Mahajan
Date of ComplaintJune 9, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my train from Bangalore Cant (BNC) to Kalyan (Mumbai) bearing IRCTC PNR 4543151082 and bearing booking ID NR7200283808010631. The total amount paid by me was 6909.75. After the preperation of the chart, we were still in the waitlisted category and hence our tickets got cancelled without confirmation. Now, i am getting the refund […]

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No Refund

Posted on by Consumer Court
Name of Complainant Ankur Singh
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a bus ticket through MakeMyTrip and paid 1124 on 21st April 2022. Bus is canceled by bus operator, Still money is not refunded by MMT, I have tried to reach on MMT but they don’t have any proper communication system to directly talk to customer care person , I think intently they […]

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No Refund or resolution Provided

Posted on by Consumer Court
Name of Complainant Shweta
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Booking had been made from our end. Hotel denied booking and MMT is not issuing refund too. No Refund or resolution Provided was last modified: June 1st, 2022 by Consumer Court

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Unethical Deed & No Refund

Posted on by Consumer Court
Name of Complainant STEVE
Date of ComplaintMay 19, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Sir, I am broke in life at the moment, I booked a train ticket for ab urgent travel, but due to waitlisted it got cancelled on 14th. In MMT app it shows I will get refund by 17th May, In WhatsApp it shows 15th May and when I call the IVR says on 24th May. […]

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Bus booked which was not available

Posted on by Consumer Court
Name of Complainant Kriti
Date of ComplaintMay 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked gogo bus from Gaya to Ranchi through make my trip app, I was not provided with any bus staff number nor was I given address of pickup point, then I have to book another bus. Bus booked which was not available was last modified: May 10th, 2022 by Consumer Court

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Make my trip free cancellation fraud

Posted on by Consumer Court
Name of Complainant Ravi Panai
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked my train ticket on make my trip app on 13 March 2022 under Booking id NR7200259662487021 and Pnr 2818052800. The sum amount of train ticket was INR 2432.23, this includes the free cancellation charge of INR 210. Now on 19 March 2022 I had change in travel plans, so I cancelled the […]

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Check in denied

Posted on by Consumer Court
Name of Complainant Neeraj Sharma
Date of ComplaintApril 4, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booking was made to Johnson Lodge Manali for 17th April stay for 1 night reservation before 10th March. After 20 days of reservation, I got a call from makemytrip Johnson has a change of Manaagement and as they denied checkins, they will provide cancellation with full refund or other hotels. I requested if they can […]

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Failed booking, but amount debited without ticket issue

Posted on by Consumer Court
Name of Complainant Kedar Sirdeshpande
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, My name is Kedar Sirdeshpande. I had attempted a booking from Bangalore to Nagpur on 20th March 2022 and an amount of 14,818/- was debited from my account. The payment was done via Google Pay. There was no ticket issued for this, so I ended up making another booking (ID: NF7V3C99HGXZ9QT24709) and the payment […]

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Trip cancelled by mmt but not returning our full money

Posted on by Consumer Court
Name of Complainant Prabhaker Saxena
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a tour package to Andaman from make my trip with booking id NL2101082944240, Too and fro flights to which got cancelled and we were informed of this just 4 days before the trip, now after a lot of negotiations mmt is ready to refund us 76k when we had booked to the […]

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Make my trip is not giving credit shell of flight cancelled during First Lockdown

Posted on by Consumer Court
Name of Complainant Partha Koley
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had made reservations from Mumbai to Goa and back for two passengers. In lockdown the flights were cancelled. The airline was spicejet. They had clearly stated that they refunded rs 10008. But MakeMyTrip just gave rs 4602 as credit voucher. I have been trying hard to retrieve my hard earned money. But to no […]

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