Make my trip

Makemy trip collected my money for the ticket and the ticket is not confirmed.

Posted on by Consumer Court
Name of Complainant Mohammed Sameer
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked 5 tickets from Doha to Calicut (Doha-Mumbai-Calicut) from Makemytrip. All the payments were done successfully. When they issued tickets, 3 tickets were not having PNR no for the travel from Doha to Mumbai, while Mumbai to Calicut were having PNR numbers. I contacted them and they informed me that Doha to Mumbai […]

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Overpriced and poorly planned Kashmir holiday package itineraries

Posted on by Consumer Court
Name of Complainant Gajanan
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I wanted to raise my voice and share my concern about pathetic experience and No mercy situation faced while traveling to Kashmir by selecting Make My Trip(MMT) Kashmir holiday package. I selected 4N/5D Srinagar Holiday with Gulmarg and Pahalgam. Package also include To and Fro flights (Udaipur to Kashmir and Kashmir To Udaipur) and cab […]

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Booked a good star hotel for ₹20k as mentioned in the image and reality of the hotel was a cheap road side place

Posted on by Consumer Court
Name of Complainant Vibhor Malviya
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a hotel house boat by the name heritage house boat in Srinagar costing ₹20709 for a single day looking at the pictures mentioned on make my trip website. When I went there, owner of the boat gave us a totally different worst house boat and asked us to check in, which doesn’t […]

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improper handling of consumer complaint

Posted on by Consumer Court
Name of Complainant aashka
Date of ComplaintApril 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Have been reaching out to MMT (make my trip) regarding a cancelled bus booking since february 2023. but there is no direct way to get to them except their mytrips section on app and mobile. which has randomly closed my support ticket as resolved without proper solution to the matter. i have raised several dissatisfactory […]

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i paid for trip guarantee service but did not get my voucher triggered yet

Posted on by Consumer Court
Name of Complainant om shivam
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i am suppose to received the 2x voucher..because i paid for trip guarantee service but got nothing till..it was suppose to be instant i paid for trip guarantee service but did not get my voucher triggered yet was last modified: March 14th, 2023 by Consumer Court

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Refund not provided

Posted on by Consumer Court
Name of Complainant Malav rana
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 1 hotel from make my trip . Hotel was dined checking for low tariff. But make my trip don’t given back my money . Refund not provided was last modified: March 12th, 2023 by Consumer Court

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Booking done with Make my trip and there is no option to modify online

Posted on by Consumer Court
Name of Complainant Spandu
Date of ComplaintMarch 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Here is the details.I have recently done a booking of flight through makemytrip DXb-HYd, believe me this is the last time i m gonna book through them. I m in UAE and there is no option for the changing of flight through website/online? are u serious. How can someone modify if there are unable to […]

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Checking in Denial

Posted on by Consumer Court
Name of Complainant Bibhuti Dash
Date of ComplaintFebruary 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a hotel through makemytrip and I travelled more than 150km to checkin but Hotel denied the checkin saying they dont have any such booking. Checking in Denial was last modified: February 2nd, 2023 by Consumer Court

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Refund not provided for the cancelled flight during Covid-19

Posted on by Consumer Court
Name of Complainant Balaji D
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I paid rupees 1,17,119 towards my mother in law’s trip from India to USA and because of covid -19 her return trip got cancelled. Make my trip has not contacted us about rebooking the flight or refund as the retrun flight got cancelled. Instead the airline provided a voucher which cannot be used outside USA. […]

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Car stated in the booking was not sent for pick up – a smaller car with less luggage space was sent.

Posted on by Consumer Court
Name of Complainant Mangesh Chickermane
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an Indigo Airline ticket through MMT from Mangalore to Bangalore on 02 Jan 2023 for our family of 4 members – booking ID No. NF2GO4DZX8VDVKNQ6719 and booked a taxi. We had 2 checked in bags and 6 hand carried bags. The Taxi information stated that Dzire or similar car will be sent. The […]

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