Make my trip

improper handling of consumer complaint

Name of Complainant aashka
Date of ComplaintApril 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Have been reaching out to MMT (make my trip) regarding a cancelled bus booking since february 2023. but there is no direct way to get to them except their mytrips section on app and mobile. which has randomly closed my support ticket as resolved without proper solution to the matter. i have raised several dissatisfactory […]

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i paid for trip guarantee service but did not get my voucher triggered yet

Name of Complainant om shivam
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i am suppose to received the 2x voucher..because i paid for trip guarantee service but got nothing till..it was suppose to be instant i paid for trip guarantee service but did not get my voucher triggered yet was last modified: March 14th, 2023 by Consumer Court

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Refund not provided

Name of Complainant Malav rana
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 1 hotel from make my trip . Hotel was dined checking for low tariff. But make my trip don’t given back my money . Refund not provided was last modified: March 12th, 2023 by Consumer Court

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Booking done with Make my trip and there is no option to modify online

Name of Complainant Spandu
Date of ComplaintMarch 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Here is the details.I have recently done a booking of flight through makemytrip DXb-HYd, believe me this is the last time i m gonna book through them. I m in UAE and there is no option for the changing of flight through website/online? are u serious. How can someone modify if there are unable to […]

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Checking in Denial

Name of Complainant Bibhuti Dash
Date of ComplaintFebruary 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a hotel through makemytrip and I travelled more than 150km to checkin but Hotel denied the checkin saying they dont have any such booking. Checking in Denial was last modified: February 2nd, 2023 by Consumer Court

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Refund not provided for the cancelled flight during Covid-19

Name of Complainant Balaji D
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I paid rupees 1,17,119 towards my mother in law’s trip from India to USA and because of covid -19 her return trip got cancelled. Make my trip has not contacted us about rebooking the flight or refund as the retrun flight got cancelled. Instead the airline provided a voucher which cannot be used outside USA. […]

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Car stated in the booking was not sent for pick up – a smaller car with less luggage space was sent.

Name of Complainant Mangesh Chickermane
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an Indigo Airline ticket through MMT from Mangalore to Bangalore on 02 Jan 2023 for our family of 4 members – booking ID No. NF2GO4DZX8VDVKNQ6719 and booked a taxi. We had 2 checked in bags and 6 hand carried bags. The Taxi information stated that Dzire or similar car will be sent. The […]

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Online Fraud and Forgery case of Make my Trip

Name of Complainant Amit Pratap Singh
Date of ComplaintDecember 11, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Mail sent to MMT Dear Gargi , We have not received the satisfactory and firm answer from your side to our queries till now and you again are trying to force us to proceed for cancellation of our bookings. In short, it is you (Ms Garima) who were not able to suggest us any revised […]

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Not Get Refund of Rs.645 on train Ticket cancellation

Name of Complainant Sivakumar
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I Booked Train for my brother from Surat to Trivandrum central on the date 18.12.22 to travel. But For Other Reason I Cancelled my Ticket, But my Refund is not reflect in bank account or Wallet, Customer Care also non Supportive. I Need the Refund of Rs.645. Not Get Refund of Rs.645 on train Ticket […]

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Refund not credited

Name of Complainant Dinesh V
Date of ComplaintNovember 21, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked room on make my trip from 9th nov to 11th nov and paid amount rs 9072 i have cancelled room and refund is not credited till now daily am checking on this they are responding properly on this issues. I have cancelled room on 7th nov. Refund not credited was last modified: […]

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