| Name of Complainant | Rajni Prashar |
| Date of Complaint | July 2, 2023 |
| Name(s) of companies complained against | Make my trip, neugo bus service |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I have booked the seat from ludhiana to delhi. The pickk up time was 11 am on 2 july 2023, but at 11 am they called and said that the bus is delayed by half an hour, but the bus didn’t turn up even at 12 noon. I have called 6 times to customer care […]
Read More...| Name of Complainant | Harigopal Potineni |
| Date of Complaint | July 1, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
Hi, I booked a one way ticket from viajyawada to bengaluru on Indigo airlines for my sister for 8:30am departure and i was charged around 8000 plus.Unfortunately i have to modify that ticket to evening for which they charged another 3000 plus.When i asked for a refund they are saying that for original ticket (8000 […]
Read More...| Name of Complainant | Umme |
| Date of Complaint | June 30, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
Ridiculous service by make my trip .. traveling from Bangalore to Mumbai and Mumbai to Bangalore for very important work and I had to lock the price for me and my toddler.. I was given 24 hours to book the tickets for the same price .. at first I was added more amount Thant what […]
Read More...| Name of Complainant | Renuka Ajbani |
| Date of Complaint | June 25, 2023 |
| Name(s) of companies complained against | cleartrip, GO FIRST, Make my trip |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
I had booked 2 return flight tickets for Mumbai – Phuket – Mumbai on 20th May 2023 and 23rd May 2023 through Cleartrip and Make my Trip. The flight has been cancelled by Go First due to operational reasons. They have not yet issued refund of the fare. The travel aggregator Cleartrip and Make my […]
Read More...| Name of Complainant | Pallavi |
| Date of Complaint | June 25, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I booked an international flight via MakeMyTrip 3 months back from Mumbai to London. I couldn’t board the flight as I was missing few documents so they rejected my boarding. In such cases they should refund as MMT for several days said they can’t connect with the airlines which was a lie. They said they […]
Read More...| Name of Complainant | Harish Agrawal |
| Date of Complaint | June 21, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
When I was booking this ticket your portal shows tatkal available 9. But after booking complete the wait list ticket provided even during booking no any confirmation asked for wait list booking . Pl see the attachment where another train on same time have available ticket. You can see on attached screenshot 12626 train is […]
Read More...| Name of Complainant | Bablu thakur |
| Date of Complaint | June 20, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
This is bablu thakur I’ve booked train ticket from make my trip app my registered mobile number is 9821342356 the train was on 02nd June but as it was not confirmed the ticket got cancelled and then I received amount in my cash voucher of make my trip so I transferred in bank the amount […]
Read More...| Name of Complainant | Sumanta Pal |
| Date of Complaint | June 20, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I booked a holiday package for the Maldives for 242817/-. The committed services not been provided. 1st day night found the room bed with kids toilet smell. Room service is pathetic. Out of our 4 nights stay, one day was waisted for room change. The room transfer given by hotel was interconnected with another room. […]
Read More...| Name of Complainant | Mriganko Saha |
| Date of Complaint | June 11, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
Booking ID NU710771053850838 – The bus arrival was at 10:30. I was waiting at the pickup point since 9 PM. It was past 10:30 and no one arrived. I tried calling MMT and there was no help at all. Couldn’t connect with anyone. At 12 AM, I contacted the operator and he said he was […]
Read More...| Name of Complainant | Faiza |
| Date of Complaint | June 9, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
My international boarding was not permitted by airlines at airport with valid passport and ticket saying immigration was problem as I did not have valid visa. The immigration at airport said if I get a boarding pass i will be permitted to go. At the last minute i showed them that with travel visa exempt […]
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