Make my trip

Delay In Refund for non operating flight due to covid 19

Name of Complainant Abhishek Roy
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My flight got cancelled in December 2020 by Airlines and they have refunded the amount to Make MY Trip however MMT is not paying the amount to me. Have raised several complaints since December however my amount is yet not credited to my account. Delay In Refund for non operating flight due to covid 19 […]

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Refund not yet credited to the bank account

Name of Complainant Chetna Kokate
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, I booked a train ticket from Mumbai to Hyderabad on 10th Feb 2021 from Make My Trip. I cancelled the ticket on 11th Feb 2021 but did not receive the refund amount yet. Although on the mobile app (attached picture) shows that the refund is processed but the same is not reflecting in my […]

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Refund not yet credited to the bank account

Name of Complainant Chetna Kokate
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, I booked a train ticket from Mumbai to Hyderabad on 10th Feb 2021 from Make My Trip. I cancelled the ticket on 11th Feb 2021 but did not receive the refund amount yet. Although on the mobile app (attached picture) shows that the refund is processed but the same is not reflecting in my […]

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Refund pending for non operational flights

Name of Complainant Archana Gurumurthy
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had a flight booked for travel in Aug 2020 with Qatar Airways using Make My Trip, which I finally cancelled in Aug 2020 by submitting my cancellation request and all the documentation to Make My Trip. It is now Mar 2021 and I have not yet received any refund. They say that the airline […]

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Make my trip refund amount not coming

Name of Complainant Sanfeer
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I am booking for train make my trip app not confirmed booking amount be paid note refund not received 2 week costomer care 20 more time call you 48 hrs resolution not resolved  Make my trip refund amount not coming was last modified: March 21st, 2021 by Consumer Court

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Company failed to give to confirmed booking ID even after the promised time resulting in the cancelation of my trip and looted my money

Name of Complainant Jasmine Chelsia
Date of ComplaintMarch 15, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have book a hotel room for 2 nights in maldives resort on Feb 11th 2021 through Make my trip. I received booking confirmation ID- NH 7405267662132. After few days I called the hotel re confirm with them. Hotel authority told me that that they did not receive the payment from make just trip and […]

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Redemption issue with Gift cards issued by Make my Trip

Name of Complainant Brijesh Gaba
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I’d 4 gift cards worth Rs 8000 (2000 each) which I could not use till now due to Corona. I was checking the details and found the expiry date was 21 feb, 2021 and  I tried booking something (hotel/flight) before the expiry and was not able to do as website was not giving any option […]

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Flight was cancelled due to lockdown but amount not refunded till now

Name of Complainant Dorothy Masih
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My flight Id is NF70171263475360 and my husband’s Id is NF78148263474942. The Air India flight wasn’t operational due to lockdown and MakeMy Trip had sent an email mentioning that we can reschedule our flight tickets which would be valid till Dec 31st 2021. But now we don’t have the option to reschedule our flight tickets […]

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Flight was cancelled due to lockdown but amount not refunded till now

Name of Complainant Dorothy Masih
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

My flight booking id is NF70171263475360 and my husband’s flight booking id is NF78148263474942. The Air India flight wasn’t operational due to lockdown and MakeMy Trip had sent an email mentioning that we can reschedule our flight tickets till December 31st 2021. But now we don’t have the option to reschedule our flight tickets in […]

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