Luminous

I have ordered a vacuum cleaner 10 days back. But after 3 days I have applied for return of the product.. it’s been 10 days now and they are saying we can’t take your return policy..my order I’d number is Order ID – OD123648210700331000

Name of Complainant Rashmi Choudhary
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered a vacuum cleaner 10 days back. But after 3 days I have applied for return of the product.. it’s been 10 days now and they are saying we can’t take your return policy..my order I’d number is Order ID – OD123648210700331000 I have ordered a vacuum cleaner 10 days back. But after […]

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ORDER ID -OD223068434564961000, not received the product But show delivered in track history

Name of Complainant Manoj Kumar Mishra
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

ON DATED 10/10/2021 I have ordered LUMINOUS zelio 1100+RC18000tall tubular Battery+ trolly of amount 15489 which was paid by credit card. NOW when I talked with customer care for delaying in delivery of product on given date I.e 27/10/2021 they told me that it will delivered by tomorrow I.e 28/10/2021. When I checked it in […]

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Order placed on Luminous online shop not delivered

Name of Complainant Karamathullah
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Placed an order for a battery on the official online shop of Luminous on 14th November 2020. The order ID is #1000018631. The promised delivery time was between 5-7 days. Even after nearly two weeks, the order has not been delivered. No proper tracking details are provided in their website on my order page. When […]

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