| Name of Complainant | Myrna Figueroa |
| Date of Complaint | October 14, 2022 |
| Name(s) of companies complained against | Lufthansa Airlines |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
1-Bait and switch: I booked flights and paid for an upgrade. They changed the flights and asked that I pay for a full new, way more expensive, upgrades for changes THEY made. The agent claimed TWICE I would get a refund for the first upgrade in 7 business days. BASED on that, I went ahead […]
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