Lenskart India

Quality issue on the product and unviable replacement process

Posted on by Consumer Court
Name of Complainant Sakthivel
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have purchased below Powered Eye glass, after one month of purchasing facing issues on the frame like the frame’s layer is peeling. I went to the nearby Lenskart showroom, they said the process is like I need to surrender my Eye Glass, then they will order new EyeGlass it seems. There is no point, […]

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Refund amount again taken back by lenskart from SBI account

Posted on by Consumer Court
Name of Complainant Kumaraswamy
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My son purchased optical from lenskart and paid the amount online. Door delivery agent showcased that we are not received the payment from lenskart and again requested for payment and he did the payment through Paytm , same has been complaints to lenskart and the amount refunded to SBI account in couple of days. On […]

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