JioMart

Complaint regarding Delivery Executive’s Behavior and Non-Delivery of Parcel

Posted on by Consumer Court
Name of Complainant Rohan Das
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Customer Service, I am writing to seek your assistance in resolving a delivery issue I encountered with my recent order from Jiomart. On 18th May, I placed an order with Jiomart, and the expected delivery date was 25th May. Surprisingly, the parcel reached the destination three days ahead of schedule. However, I received a […]

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Delayed delivery

Posted on by Consumer Court
Name of Complainant Chandan
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear sir I have ordered an mobile phone (redmi note 11S) which costs 15399 on 16th may 2023. Before ordering it was showing the expected delivery was on 17th -18th may 2023. There was no cod for the item so I paid the amount online, as soon as I paid it was showing delivery date […]

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jiomart

Posted on by Consumer Court
Name of Complainant sumit bhadu
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i order nitrotech protein from jio mart which i got damaged and the mrp was written by black pen. So i raise a complaint against it but jiomart denied my complaint by saying that i returned there items in past. They have no answer on unboxing video and mrp by pen.I again complaint with cshead […]

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Delayed delivery

Posted on by Consumer Court
Name of Complainant Chandan
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered an mobile phone on 16th may 2023. Before ordering it was showing the expected delivery was on 17th -18th may 2023. There was no cod for the item so I paid the amount online, as soon as I paid it was showing delivery date was 20th may. Then when delivery day comes […]

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Jiomart not taking damaged product and not refunding amount

Posted on by Consumer Court
Name of Complainant Sharath
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

In JioMart, I have placed on order of Havells celia 70 cooler from account with mobile no:9493152422 and we have received a damaged product and same was informed to customer care on 9-4-2023 (same day of delivery).. On 11-4-2023 havells person visited our home and checked the product and pasted damage label and informed that […]

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i haven’t received refund or items

Posted on by Consumer Court
Name of Complainant rahul
Date of ComplaintMay 16, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I placed a grocery order from jio mart on april 30 it was never showed up and it got automatically cancelled. i did not even got refund customer support tells wait for 7 wrkng days iys almost 15 days now they dont respond at all neither on twitter or anywere they r torturing. bcz of […]

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Delaying of my grocery order and no update regarding my order.

Posted on by Consumer Court
Name of Complainant Neha Gulati
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I would like to inform you that I have ordered the grocery from jiomart on 7th may .Earlier it was showing the delivery date on 9 may but later the delivery date got extending day by day. When I call to customer care ,they told me you have to wait for some time . They […]

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Faulty product, price drop within a day and worst customer service.

Posted on by Consumer Court
Name of Complainant Veeresh
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had ordered a mi trimmer in jiomart app, I received it on 4th may, the box had dirt stains and there was literally a hair follicle on the blade even before I opened it. The charger cable is missing from the box. When I requested for return jiomart customer service asked for pics and […]

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Groceries ordered on JIOMART not delivered

Posted on by Consumer Court
Name of Complainant Shylaja
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had placed an order in Jiomart for groceries on 2nd May and the delivery date was showing between 2nd May to 4th May. The orders have not yet been delivered by Jiomart till date (9th May) inspite of repeatedly calling customer care and raising complaints. Unprofessional behaviour from customer care in not providing updates […]

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