JioMart

Complaint against Jiomart for poor service and Unauthorized order cancellation

Posted on by Consumer Court
Name of Complainant Mayur Godase
Date of ComplaintJuly 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to file a formal complaint against JioMart regarding the extremely disappointing and frustrating experience I had with their service. I placed an order on JioMart’s platform on 1st July [Order Number: 16881770160026627A-02], and I am deeply dissatisfied with the entire process from order placement to the unauthorized cancellation and subsequent […]

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Jiomart

Posted on by Consumer Court
Name of Complainant Manzoor Ahmed
Date of ComplaintJune 27, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I order a apple AirPods 2 on date 7/06/2023 its was working noise cancellation is not working so i raised a return request but they rejected my return request .i call them about the issue they tell me that visit a apple service centre so i visit apple service centre .after they diagnosis a product […]

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Refund Not Received

Posted on by Consumer Court
Name of Complainant Bharat Digital Lab
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir, This is inform to you that, I am Customer of Jio Mart and I am cancelled a order I’d – FY646A7FFC016C79D9CD-01 and Cancelled on 23/05/2023 but Payment still not received, Kindly check and do the needful. Details Below Mention and also attached order details for your reference. ORDER ID : FY646A7FFC016C79D9CD MOBILE NUMBER […]

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Unable to use jiomart wallet

Posted on by Consumer Court
Name of Complainant Jayaraj
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In the past week I bought a trousers for ₹650 by cash on delivery… I returned the product… The refund amount credit to jiomart wallet. But i am unable to use the wallet… Unable to use jiomart wallet was last modified: June 17th, 2023 by Consumer Court

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Received damaged and duplicate product.

Posted on by Consumer Court
Name of Complainant Dhaval Shukla
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My name is Shukla Dhaval and I’m calling from bhavnagar.Last on 6th June I have ordered Samsung 25 watt adapter and I have received it on 10th June,But I when I unbox it I found that there is a minor damage on adapter and also serial number of it doesn’t match with brand’s packaging.I have […]

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Received damaged and duplicate product.

Posted on by Consumer Court
Name of Complainant Dhaval Shukla
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My name is Shukla Dhaval and I’m calling from bhavnagar.Last on 6th June I have ordered Samsung 25 watt adapter and I have received it on 10th June,But I when I unbox it I found that there is a minor damage on adapter and also serial number of it doesn’t match with brand’s packaging.I have […]

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Product not delivered nor issuing refunsd

Posted on by Consumer Court
Name of Complainant Chandrashekar
Date of ComplaintJune 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Lee Cooper shoes on May 3rd. Order id is 16830913750081930M. Registered mobile no is 6360641495. Product never delivered nor issuing refund. I cald customer care multiple times but no satisfactory solution from them and the ticket 683701122596,#686025969790,#684813443683,#684375121883,#684329961431 has been closed without resolution. Product not delivered nor issuing refunsd was last modified: June 13th, […]

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JioMart not delivering ordered products and not refunding

Posted on by Consumer Court
Name of Complainant Jaya Sri Vidya
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered groceries on JioMart app. The company is not delivering supplies worth amount Rs. 2105 and delaying the delivery date every day indefinitely .Upon contacting customer care , they are refusing to refund amount stating it is against their policies. I would like my amount refund back as the products have not been […]

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Return rejected

Posted on by Consumer Court
Name of Complainant NITIN KUMAR
Date of ComplaintJune 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The product received is defective and is not charging… The sound is also torn .. But mainly it’s not charging and i placed a return request they rejected .. And customer service saying that he cannot return the product as the product falls under return policy Return rejected was last modified: June 11th, 2023 by […]

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Return or refund request cancelled

Posted on by Consumer Court
Name of Complainant Rajshri
Date of ComplaintJune 10, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased a Realme Buds Air 2 from Jio Mart on 4 June 2023. However, upon receiving the product, I discovered significant defects that rendered it unusable. In accordance with Jio Mart’s refund policy, I promptly initiated a request for a refund. Regrettably, I have faced unresponsiveness and a lack of cooperation from your customer […]

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