JioMart

About delivery date getting changed

Posted on by Consumer Court
Name of Complainant Amit Kumar pandey
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi , on 20th of August I booked 2 track pain and I recived delivery date 22 nd of August but it’s not done every day date was getting extended on jiomart application after doing complain to customer care they are saying that sir product was booking on 23 rd of August so thats wise […]

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Joi mart Order cancellation without consent or intimation 16289232659238718A

Posted on by Consumer Court
Name of Complainant Manny Arora
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi I had placed an order towards jio fashion products worth Rs1783.50 (12 items) on 14th Aug 21 vide order no 16289232659238718A with expected delivery date of 16th Aug. My order delivery date got extended daily and hence on 17th Aug I raised a ticket through the app on non delivery vide ticket ID 6291691378 […]

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Automatic cancellation of order without intimation and refund Issue

Posted on by Consumer Court
Name of Complainant Livia Maria Pinto
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I placed an order on 15th August and the same was paid through the Royalty points I had in my Jio wallet, Yesterday I received an sms that my order was dispatched and will be delivered by a Delivery Associate and his name and mobile number was given. I tracked my order today afternoon and […]

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Order related

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered on 15th august. My order value is 640. No delivery boy attempt my order and order has been returned automatically.when I called the customer support then she said to me ,there is a technical problems. This is not acceptable .If company has no product then why give offers on product. My time […]

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No return pickup after 16 days of raising complain

Posted on by Consumer Court
Name of Complainant Pallavi
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered teamspirit tshirts among them 1 is of wrong fit so i raised return request on 4th of Aug-21(same day of receiving product) but after continuous follow up & request through email, call & even msg on twitter Jiomart didnt arrange for pickup till today(after 16 days). I get only 1 reply plz wait […]

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Dint receive order and only refunded partial amount

Posted on by Consumer Court
Name of Complainant Ami Sanghrajka
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Place order on 14th aug2021, on 15th aug received call from delivery guy (ritik Gaitam) asking about address details and said will be their in sometime. He dint come so called him around 9pm thrice but he didn’t answer, checked on Jiomart app and it showed me that order will be delivered on 16aug. On […]

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Missing Item from Jiomart

Posted on by Consumer Court
Name of Complainant Sahaya Ray
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered from Jio Mart on 10/7/21. There was Britannia cheese carton worth ₹130 in the order. But the item was missing in the grocery despite having paid for it. I have contacted customer service, raised ticket and e-mailed them but still no action is taken. Missing Item from Jiomart was last modified: August […]

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Jio mart refund is not provided for bad quality mangoes from more than 1 month

Posted on by Consumer Court
Name of Complainant NAGESH KUMAR
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have logged multiple complaints and call with jiomart and attach all the images of bad quality mangoes but their team told me to log a new complaint every time. Even though they are closing my request without providing me refund. These are the complaint id-6276448029 and the most recent was 6285847743 Jio mart refund […]

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Last 4 days it is changing the delivery date

Posted on by Consumer Court
Name of Complainant B K
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered grocery item from JioMart but from last 4 days they are changing the delivery date and when i complain about the same didn’t get any proper response and also when i send the mail to JioMart senior people and escalation team then there is no response, neither they are refunding money Last […]

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