JioMart

Wrong and contaminated Food product delivered

Posted on by Consumer Court
Name of Complainant Srinivasan Gopalakrishnan
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I have placed an order for ‘Chennai Gate Rajabhogam Ponni Rice 25 kg’ but they delivered the wrong and damaged product ‘Moongil Ponni Rice’. The product is contaminated with some oil so I am afraid of donating to poor people as well. I have asked the same with the delivery person, […]

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Jiomart has not refunded for the return of an order even after I have raised so many complaints

Posted on by Consumer Court
Name of Complainant Aakriti
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a trackpants from jio mart on 18th October. The product was delivered to me on 23rd October and I returned that product on 27th October. I have been chasing the customer care since then and made almost 10-15 calls to them but no solution has been given to me yet. Everytime they ask […]

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Money is deducted from account and also shows on Paytm passbook but order is not booked

Posted on by Consumer Court
Name of Complainant Annaya Singh
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Money is deducted for the order and order is not booked but payment is done via Paytm. On Paytm passbook it shows deduction. Please do something and either refund my amount or book the order. Money is deducted from account and also shows on Paytm passbook but order is not booked was last modified: December […]

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I was charged above MRP on JioMart

Posted on by Consumer Court
Name of Complainant Anagha Mahadik
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I was charged above MRP for a broom whose mrp is printed as 120 but online I was charged 270. When I raised complaint they said refund date is already gone. I was charged above MRP on JioMart was last modified: December 15th, 2021 by Consumer Court

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Missing Items

Posted on by Consumer Court
Name of Complainant Shweta Dhiman
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I am just frustrated with your delivery services. You delivery associate tell lie and doesn’t deliver the complete items. This time also happened the same thing. I asked to your delivery associate to check the items but he said that all the items are here. If there will be any issue, you can call […]

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INVALID OTP

Posted on by Consumer Court
Name of Complainant Dhruv varshney
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This is a complain about regarding jiomart app they have done fraud with me I have two accounts in jiomart in which I have my 500 rs whenever I trying to login my account always it is showing INVALID OTP there I talked to the jiomart team always they says that wait for 48 hrs […]

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Not able to use maha cashback

Posted on by Consumer Court
Name of Complainant Milan kumar Jakharia
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Not able to login due to invalid OTP issue due to technical error and thus not able to use cashback accrued in my account. Daily made complaint since last 33 days either through customer care, email, escalation department for same but nothing is fruitful yet Also suggest options to transfer cashback to another number but […]

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My issue is not resolved after raising many complaints.

Posted on by Consumer Court
Name of Complainant Tharun
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a dry fruits.The delivery date was 21st Nov but still it’s showing arriving by 21st Nov. I called the customer care,they said our team will contact you soon. My issue is not resolved after raising many complaints. was last modified: December 6th, 2021 by Consumer Court

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Refund after order cancelation

Posted on by Consumer Court
Name of Complainant Sunil Tulshan
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have canceled my order on 17th November 2021 and till today 27th November 2021,Jiomart is not refunding the money even after giving many false assurance. They give missed call and write in email that as per our teletalk,we are working on issue. Jiomart order #16371358220087825A. Jiomart internal Complaint ticket no. 6379391327 Refund after order […]

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