JioMart

Non supply of items and no refund by Jiomart

Name of Complainant Vivek Shiroor
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered abou 8 items online from Jiomart on 12th Jan 2022 and paid Rs.2248/- for it through IndusInd Bank Credit Card. I have email acknowledgement from IndusInd Bank for this payment as well as email confirmation about receipt of order from Jiomart. They supplied only one item worth Rs.27/- from the items ordered. To […]

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Missing the product in order from jiomart

Name of Complainant Ashwin Sha
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered the product in jiomart I have not received the product but I have paid for the product and they are telling that it is delivered I want my money to be refunded immediately Missing the product in order from jiomart was last modified: February 4th, 2022 by Consumer Court

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JioMart shopping site

Name of Complainant Bandana sahoo
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Returned a jeans pant on26th December 2021.my prepaid refund amount 498rs still not getting . Every time customer care delaying day to day. So I want my full amount back. JioMart shopping site was last modified: February 4th, 2022 by Consumer Court

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Jiomart Invalid Otp problem

Name of Complainant Ashish Sarvaiya
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Unable to login because it always showing invalid otp while login to jiomart account. Never got solution from jio. Jiomart Invalid Otp problem was last modified: February 2nd, 2022 by Consumer Court

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Refund not received

Name of Complainant Kalavathy Sharma
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order for UCOOK cooker from jiomart app on 5th December 2021.i received the product on 10 December. Since the specifications didn’t match, i initiated a purchase return request on 10 December. My refund amount was not credited to my account from jiomart. I raised many complaints to jiomart customer care. But no […]

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Not getting delivery after 5 days

Name of Complainant Samiran
Date of ComplaintJanuary 31, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

booked an order on 11-Jan-22, estimated delivery was showing 13-Jan-22. But after that, it keeps changing and currently showing 18-Jan-22. when I write to cs@jiomart.com and then escalate the same to cshead@jiomart.com. JIO started playing a foul game that we are going to deliver in 24 hours. and that 24 hours never meet. Feeling strange […]

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They are not delivering my order since 8 days

Name of Complainant D N Pandey
Date of ComplaintJanuary 29, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed order on dated 8-9th Jan 22 and my delivery date was 10th Jan and each day my delivery date showing 1 extra day. Today is 15th and again status is showing to deliver 16th Jan . I tried to resolve customer care and cshead but they all r taking easy and saying tomorrow […]

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16 items were not delivered in order no. 16414608900128474W

Name of Complainant Vikas
Date of ComplaintJanuary 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I ordered 29 items with the order id 16414608900128474W on 6th Jan 2022. Here is the summary of items I received, partial qty received, canceled and missed. No. of items missing : 13 Partial qty received: 3 Received: 12 Item canceled: 1 On the same day I called and raised the complaint on call. […]

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Order Cancelled but Refund not Received

Name of Complainant Vignesh Mahe
Date of ComplaintJanuary 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

It has been 12 days already since I ordered from Jiomart. I paid through UPI. The order got cancelled and I was assured a refund but I’ve still not received It. Since then the details about the failed order have been deleted from my Account. But thankfully I still have the transaction details in my […]

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