JioMart

Item not being dispatched or delivered

Posted on by Consumer Court
Name of Complainant Kumar Satyajit
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve been asking the team of customer support of Jio Mart for an order that I had placed on their application on 24th April, 2023. Delivery was confirmed to be for 29th April, 2023. Since the day of order there has been no change in order status. I raised a complaint on 26th April, 2023 […]

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Received Faulty Cellphone

Posted on by Consumer Court
Name of Complainant Parag Nileshbhai Solanki
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered Motorola Moto e13 64 GB, 2 GB RAM, Aurora Green, Mobile. This is Order number 16820944580281092W. The device I have received is in faulty condition. I am facing voice issues, calling issues, lagging issues etc. I am highly dissatisfied with the product and I have raised a return request on 25/04/2023, however […]

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Prepaid JioMart order for groceries not delivered even after 20days

Posted on by Consumer Court
Name of Complainant Sathya
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sathya Sankar 28 Apr 2023 I had placed a prepaid order on Jio Mart 09th April 2023 for Rs.2326 for groceries Still it is not delivered I registered complaint on 20th April 2023 no action taken Again on 24th April response is very poor Received a call on 26th April 2023 that the order could […]

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Not delivered. No refund received

Posted on by Consumer Court
Name of Complainant Alton
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered groceries on jio mart on 19th April 2023 for the invoice amount of ₹ 2611.50 and I have paid online. But my order is not delivered till date. Only delivery date keeps changing everyday. I registered a complaint with customer care on 20 th April 2023. They told to wait for another […]

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Jiomart not taking damaged product and not refunding amount

Posted on by Consumer Court
Name of Complainant Sharath
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed on order of Havells celia 70 cooler from account with mobile no:9493152422 and we have received a damaged product and same was informed to customer care on 9-4-2023 (same day of delivery).. On 11-4-2023 havells person visited our home and checked the product and pasted damage label and informed that you should […]

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Item undelivered and no refund

Posted on by Consumer Court
Name of Complainant S D
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Placed an order for Saffola oil 5ltr of Rs. 1000 alongside other items. Only this item was not delivered. When the complaint was raised, it was informed that it will be delivered 2 days. On following up on 3rd day, they said it has breached complaint window time. Still no delivery of product nor refund […]

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Extending date of delivery

Posted on by Consumer Court
Name of Complainant Kaviya
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed my order on jiomart at April 22 Delivery date keep on extending I made complaint on jio app and send them mail also its still pending. No proper response/ no cancellation option shown Please help me to solve this issue Extending date of delivery was last modified: April 29th, 2023 by Consumer Court

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Prepaid order in jio mart not delivered even after15 days

Posted on by Consumer Court
Name of Complainant Sathya Sankar
Date of ComplaintApril 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered groceries on jio mart on 9th April 2023 for the invoice amount of ₹ 2326.50 and I have paid through online. But my order is not delivered till 24th April 2023. Only order delivery date changing everyday. I registered a complaint with customer care on 20 th April 2023. They told to […]

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