Jiofibre

Fraduent – Jio fiber

Name of Complainant chithra
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

.Dear concerned i have taken new jio connection on 4th May by paying rs 2500/- on May 5th sales person by name saravana who given the connection 4th came on 5th too and said due to some technical error i have to repay rs 2500 and resubmit all details as my amount which i paid […]

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OTT plans, associated with 999plan not reflecting on phone app.

Name of Complainant Sikha Chakraborty
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have changed my registered mobile number with Jio fibre and made a recharge for 999 which allows me to access multiple OTT platforms in multiple devices. However when I log in to any of the OTT apps on my phone device through that registered number my associated plans are not reflecting and the app […]

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4 days since my Fibre connection disconnected still no response from service team

Name of Complainant Nakshatra
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Im from Bikaner, Rajasthan. I faced JioFibre Disconnection on 28th May, I filed a complaint regarding that, on 29th May i received messages that engineer will visit my premise but no one came to visit and on 30th morning my complaint was closed without any resolution and without any visit. So I lodged another complaint […]

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JioFibre Relocation

Name of Complainant Deepanshi Sabharwal
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am relocating to a new place and I want my JioFibre to be relocated to my new place which is very near to my old house. I am continously calling Jio Service Centre but Jio’s executive (named Simran and Shimona) are very stuck at the point that due to technical issue this is not […]

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Not getting refund of security deposit and installation charges even after a month of disconnection

Name of Complainant Kanika Agrawal
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Please help me in getting refund of the security deposit and installation charges. I took the connection on 7th sep and requested for disonnection on 30 sep and services stopped on 6th oct and till date i have not received my money bck. They are giving random fake excuses. I am being mentally harassed and […]

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Service not provided

Name of Complainant Yvc Pavan
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is with regards to my Jiofibre service. I did recharged on 21/9/20 with 1400+ (with Service Tax upto 1700) to avail Netflix & other apps. Till date I called your customer care almost 10 times and my issue was not resolved. I don’t get to see Netflix app in my TV and in Jio […]

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harassment of customer past 3 months

Name of Complainant Mani Swarup
Date of ComplaintJuly 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio has tortured and harassed us past 3 months with their pathetic wifi services.Firstly,they disconnect the wifi every now and then and will take a day to repair or update the device…secondly,they have made a habit of disconnecting the wifi at the last day of my plan..wasting my data everytime..even after paying the full amount […]

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