JioFiber

Insufficient range in internet connectivity

Posted on by Consumer Court
Name of Complainant Mathai K O Ouseph
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiber internet connectivity is very poor and not able to get in the next room. Repeated requests to resolve this issue is stands unattended. One week is over after my first request and followed every day with jio incharge in Trivandrum and even in Delhi at their appellate authority contact number “1800 896 […]

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Amazon prime access not provided as per package

Posted on by Consumer Court
Name of Complainant Sk Chellani
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

We purchased Jio fiber connection with Amazon prime included as part of package for Rs999/- per month in February. Since august we are unable to access Amazon prime. There have been multiple complaints, calls, requests but no resolution. Upon seeking escalation too it is denied. We are paying the package price but not receiving full […]

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Jio fiber unserviceability

Posted on by Consumer Court
Name of Complainant Pawan Kumar
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, I m using jiofiber broadband at my home in aswathnagar bengaluru. Broadband is unserviceable from 3 days ,I called jio customer care saveral time but the issue is not resolved yet. They also booked engineer visit two times but no body came to location. In short jio is making fool of prepaid customers. Jio […]

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Jio Gigafiber refund not received

Posted on by Consumer Court
Name of Complainant Jagannath Chavan
Date of ComplaintSeptember 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled my Jio Fiber connection on 17-07-2021. I was told by their call center that their representative will collect the router from my place and refund will be processed within 7-14 days. After multiple called Device is collected on 10-08-2021. I have called them multiple times on their customer care for refund but […]

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Jiofiber Refund Fraud

Posted on by Consumer Court
Name of Complainant Rajashri
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took the Jiofiber free trial pack for 30 days. According to the Scheme, there is a 30-day free trial (23 June 2021 to 23 July 2021) for which I paid 1500 rupees (1000 installation charges and 500 deposit). They said if I don’t want to continue the subscription I will get all my 1500/- […]

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Refund

Posted on by Consumer Court
Name of Complainant Ayushman Pachauri
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have discontinued my jiofiber Connection on 14th july 2021, and the device had been picked up on 18th july,2021. I was informed that my refund will be credited in 21 working days but i have not recived a single penny since then. When i call them or mail them they say the same thing […]

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Harassment for Refund

Posted on by Consumer Court
Name of Complainant Ayushman Pachauri
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have discontinued my jiofiber Connection on 14th july 2021, and the device had been picked up on 18th july,2021. I was informed that my refund will be credited in 21 working days but i have not recived a single penny since then. When i call them or mail them they say the same thing […]

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pathetic service

Posted on by Consumer Court
Name of Complainant shubham mishra
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

JioFiber Service technician named Atul Kumar of Hussainganj area Lucknow, 226001 visited my home for a wire cut issue gave a lame excuse of not having correct equipment and went saying he’ll do it next day but didn’t came the next day, another technician came the next day unwilling to do anything, denying whatever I […]

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JioFiber services not cancelled till now …. Compaint raised on 24th June 2021

Posted on by Consumer Court
Name of Complainant Nimisha Dhamani
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested to cancel my Jio Fiber services since 24th June, 2021 Request ID – SR000015GYF1. Till now I haven’t received the CO number for the same. Calling customer care is wait of time. Each time they raise a new SR number and after 2 days it gets closed. Subsequent SR’s are SR000015PU1V, SR000015T5OE, […]

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Pending refund from Jiofiber

Posted on by Consumer Court
Name of Complainant Rajashri
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took the Jiofiber free trial pack for 30 days. According to the Scheme there is a 30-day free trial (23 June 2021 to 23 July 2021) for which I paid 1500 rupees (1000 installation charges and 500 deposit). They said if I don’t want to continue the subscription I will get all my 1500/- […]

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