| Name of Complainant | |
| Date of Complaint | August 23, 2021 |
| Name(s) of companies complained against | JioFiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I took the Jiofiber free trial pack for 30 days. According to the Scheme there is a 30-day free trial (23 June 2021 to 23 July 2021) for which I paid 1500 rupees (1000 installation charges and 500 deposit). They said if I don’t want to continue the subscription I will get all my 1500/- back after submitting the router. They took my router on 27th July 2021 and told me that i will receive my refund within 14 days. Not receiving it even after 14 days I asked Jiofiber support team so they said it will take 21days to receive the refund from the time device is picked up. Now after completing those 21 days they are again asking me to wait for 14 days more. In this way they are fooling me instead of giving my money back. Need your help in this case.
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