JioFiber

delay in getting refund

Name of Complainant Mr JAYESH SHAH
Date of ComplaintOctober 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i disconnected jiofiber connection on  28/8/2020, but they have not collected so far the router evenafter lots of mail & followup with the customercare, consequently my refund of rs 2500 is getting delayed. every time they give new date for collection, but never fulfilled. delay in getting refund was last modified: October 4th, 2020 by […]

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Refund of Jiofiber

Name of Complainant Sourabh Gupta
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered Jiofiber connection on 25Aug2020 but it not installed for so long so I cancelled the order. Their representative told me that your refund will be done with the duration of 12-14 days. The ordered is cancelled on 14 sept2020 but they do not refund me till date. Their costumer care doesnt recieve the […]

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Promised Speed of Internet is not Given by Jio but Charged More Money

Name of Complainant Naresh Babu Vatrapu
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have taken Jiofiber connection long back and now paid 9200(approx) on 12th Aug,2020 on 6Months plan for a promised speed of 250 Mbps as per jio, now the plan is changed and renamed as GOLD plan for promised speed of 150 MBPS. Am not getting the speed which i opt for and paid, […]

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No refund of the suspended JioFiber connection

Name of Complainant Neelamegan
Date of ComplaintAugust 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have inactivated my existing JioFiber connection and i have been calling the customer care everyday to collect the device but none has turned up so far. Only after the collection there will be refund of the amount. No refund of the suspended JioFiber connection was last modified: August 11th, 2020 by Consumer Court

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RQ-ID SR0000115M26 Not Resolve my Case By JioFiber

Name of Complainant Ravikant Kumar Srivastava
Date of ComplaintJune 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have open service request to terminate my service and refund amount process but there are no response from Jio Support team as well  JioApplet Authority. I have waiting from more then 45 days from Jio team to take necessary action and resolve my case but no response.   RQ-ID SR0000115M26 Not Resolve my Case […]

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Jio has done wrong commitment of installation of jioFIber

Name of Complainant Piyush kalra
Date of ComplaintMay 21, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

JIO has committed to install the jioFiber on 21 May 2020 but no one come for installation Why they are doing wrong commitments, this is big loss of my office work. Please take immediate action  so that in future they will not do wrong commitments. Please check below message and attached screenshot. Our Jio service […]

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JioFiber service is very bad

Name of Complainant Rajani Podar
Date of ComplaintJanuary 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The Order Number for our JioFiber connection is NO0000CLHNEP and the JioFixedVoice number is +912235550580.we had taken a 1-month plan.service was good we were satisfied with the internet. Then we had taken a plan Gold 6m Plan on JioFiber Service ID 400124251844. Internet speed was very slow and customer care service was very bad. we […]

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JioFiber service is very Poor and bad quality service

Name of Complainant Rajani podar
Date of ComplaintJanuary 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, Our plan is Gold 6m JioFiber Service ID 400124251844 having JioFixedVoice Number +912235550580.Jio fiber service is very poor and very bad quality service.I want to discontinue the service.kindly refund our money as soon as possible. JioFiber service is very Poor and bad quality service was last modified: January 22nd, 2020 by Consumer Court

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