| Name of Complainant | |
| Date of Complaint | September 28, 2020 |
| Name(s) of companies complained against | JioFiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I have taken Jiofiber connection long back and now paid 9200(approx) on 12th Aug,2020 on 6Months plan for a promised speed of 250 Mbps as per jio, now the plan is changed and renamed as GOLD plan for promised speed of 150 MBPS. Am not getting the speed which i opt for and paid, even customer care is just raising a complaint when i approach them but technician who has to resolve the issue talking badly without respect saying we cant help. But i have 9000 and not able to get the required speed , technician and customer care not at all resolving the issue. I need your help on this issue to get resolved.
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