JIO mart

Received wrong product

Name of Complainant Aniha Alok
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered 2 single bedsheets of Rs 1682 from jio mart vendors name was Indhome life brown. And 1 received a flower pot that too broken and used. Received wrong product was last modified: July 23rd, 2023 by Consumer Court

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Return of recevied damage product with poor product quality

Name of Complainant Parth Bhatt
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I am writing this in regard to the below order details: Order No. : 16890488810042711A Product Name: Lifelong Infinia 500W 3 Jars Mixer Grinder, Grey Price: ₹1,199.00 Problem: Received damaged product with low product quality. Solution: Initiated Return request due problem with the product. Jio Mart representative rejected the return request. I urge you […]

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Refund not received of order cancelled 2 months ago

Name of Complainant Sukrit Bagaria
Date of ComplaintJuly 15, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed some orders from Jio Mart around 10 May and I cancelled them on the same day due to delayed delivery time. According to Jio Mart policy they initiated the refund and I was supposed to receive it under 7 days. It’s been more than 60 days I still have not received a single […]

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Want to return the product, but last one month no positive response

Name of Complainant Kannan P
Date of ComplaintJuly 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Have received my slipper from jio mart on 16th june 2023, From 16th june to now am trying to return the product and have contacted customer service more than 7 times , they are saying still the complaint in pending status. its almost one month Kindly assist to return my product Want to return the […]

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Refund against Short Delivery not Processed

Name of Complainant Girraj Khandelwal
Date of ComplaintJuly 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have given order on 3rd May’23 vide order no 16830938150093972A and for this I have made prepayment however when order delivered on 5th may’23 few item not been delivered, hence refund for the same needs to be provided however Jio mart only provided refund for 1 item only after that from last 2 months […]

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Jio mart canceled my prepaid order without my knowledge

Name of Complainant Ch l s aditya
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered groceries from jio mart on 4/7/2023. The order supposedly delivered on 7/7/2023. But the order suddenly canceled at approximately 6 pm on 7/7/2023 without my knowledge. When I called the customer care they simply said it’s technical glitche, your money will return with in 7 days. This is not about money, they […]

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Jio Mart people gave me bad product and didn’t even give me money

Name of Complainant Rahul
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I bought a smartwatch from jio mart shopping app but it was defective and when I tried to return it my return was rejected and my money was not given Jio Mart people gave me bad product and didn’t even give me money was last modified: June 30th, 2023 by Consumer Court

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Damaged goods not returned back

Name of Complainant Ashutosh Kumar
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I lodged complaint against damaged goods to cs jiomart. A delivery man not pickup the goods saying that the package of goods is very large and cancelled my return request. Damaged goods not returned back was last modified: June 17th, 2023 by Consumer Court

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