JIO mart

Quality issue as received expired products

Posted on by Consumer Court
Name of Complainant Manish Rajhans
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have placed 2 orders on 14.10.2020 against order no. 16026990789138419A, 16026961859132946A which  received on 16.10.2020 but out of the whole order of Rs.3500/- some products of Rs.1000/- are expired and defective products. I have raised complaint on 17.10.2020 and till now my problem is not resolved. I have called the customer care atleast 15times […]

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JIO MART UNABLE TO REFUND MY AMOUNT FROM LAST 3 MONTHS

Posted on by Consumer Court
Name of Complainant Santosh
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I Have Booked an order on JIO mart on 19.07.2020 for total order value of Rs 1285.65/-.  The total amount was paid by me through prepaid mode by paytm wallet. But after that they booked order of Rs 585.14/- due to unavailability of some items to thier side. And the generated my refund amount of […]

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Jio mart not refunding

Posted on by Consumer Court
Name of Complainant Anil kumar
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Dear sir, my order number  15969823079084775A is showing delivered but the same has not been delivered.  The delivery boy has taken the OTP from me while I was in office and said that he has delivered the order to security guard.  Now the delivery (Vishal Jaiswal 9702169854) has blocked my number. Despite many reminders from […]

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Defective product received

Posted on by Consumer Court
Name of Complainant Zainab khan
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Team, This is the second time I ordered from Jio and again not happy with the service.Ordered pringles from Jio mart but for some reason the package was broken from bottom due to which the chips have become soggy. Kindly refund my amount as soon as possible had worse experience with Jio will never order […]

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Defective Tata salt packet

Posted on by Consumer Court
Name of Complainant Preety Choudhary
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Got defective salt  packet. Quantity is also less. Order I’d:  16036455789103442A. I have raised a query but no reply from the jio Support team Defective Tata salt packet was last modified: October 26th, 2020 by Consumer Court

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Money deducted but order not placed nor amount got refunded

Posted on by Consumer Court
Name of Complainant Mayank Mehta
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i gave order from GPay, money got deducted twice but order was not placed on JIO, Now I am not getting refund of this money. I have called cutomer care but they are of no help.   Attach are the receipt from Gpay Money deducted but order not placed nor amount got refunded was last […]

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Jiomart Refund issues

Posted on by Consumer Court
Name of Complainant Vidhya Bhat
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order (order no.16011453329000369A for rs. 1430) on 26th Sep which was eventually cancelled by jiomart. The order was actually placed twice as right after the payment was made it showed as order cancelled hence we had to order again. However i still haven’t received the refund for the order value i.e […]

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JioMart Neither giving Product nor refund

Posted on by Consumer Court
Name of Complainant Arindam Dutta
Date of ComplaintOctober 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I order goods from Jiomart , out of that one item(Amul Butter 500Gm 2 quantity, delivered only 1) was not delivered in full Order Number order no. 16030934209052929W. So a ticket was raised first 6032672364. No action was taken but the ticket closed. Then I called up once more they apologized and opened another […]

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Missing Item from JIO Mart order still no refund or item received.

Posted on by Consumer Court
Name of Complainant Diptasurya Mukherjee
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Missing item from order of JIO MART. Order Number:15992023649035809A Invoice no- TCE211820500888 (Rs.1678) Order date-4.9.2020 Delivery date-6.9.2020 Missing item- Potato 2kg (Rs70) Rotten item- Ginger 200g(Rs 22) Mail done to cs@jiomart.com on 6.9.2020 no action 2nd reminder over telephone done on 7.9.2020 where we got assured that within 48 hrs Jio team will contact complaint ref no-0023538485(potato), […]

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