Dear Sir, I was deceived by your installation executive by selling post paid connection interpreted as prepaid connection to me. I am assured by Jiofibre customer care team to suspend the same wihin 24 hours and no charges imposed on daily burn rate to this plan after suspension. Further assured to reimburse the entire amount […]

There was wifi disconnection for more than 40 hours between Oct 31 and Nov 2. On Nov 2, the issue was resolved. The engineers told me that the wire was damaged and that it needed to be replaced. They said that I will have to make a payment of Rs 300 for the new wire. […]

As I have raised complaint no SR00001ECBOJ the day i received the jio fibre installation that speed is not what they committed their engineers came and kept visiting us but they also not able to give the speed so I raised request for return and my amount refund on the same date but it is […]

On the false commitment from JIO sales executive (which is on record with me) that the installation would be done on the same day I agreed to make full payment on 01/10/2022 and still we await an update on installation after rigorous follow ups. JIO Sales Executive stopped answering my calls post payment & didn’t […]

My wifi is not working for 3 days and customer service not helping for fix that problem. Wifi not working and customer support not responding for fix the problem was last modified: September 6th, 2022 by Consumer Court

On 18th June 2022 I had taken a jio fibre connection and before installation I asked the jio fibre alleppey executive that whether the Relocation is possible or not. They informed that it is possible . On 17th Aug 2022 I requested for relocation and as per service request nos SR00001CZIBG it should be resolved […]

My jio fibre connection is not working since Aug 25th. And have raised service request and multiple calls, but till today sep 2nd it’s not resolved. What kind of service they are providing no clue. Jio fibre connection was last modified: September 3rd, 2022 by Consumer Court

Jio does not raise any complaints neither they responded on Twitter and my jio They are saying they are busy Typically Bad Internet Connection was last modified: August 21st, 2022 by Consumer Court

I had made a request for new connection with basic plan of Rs.2394/-+ GST (at Begumpet) in April 2022. The service was provided immediately on the same very day. At the time of providing the connection, I was assured by the technician that the request for relocation will be honoured immediately and that the service […]