JIO FIBER

Refund of jio fiber

Name of Complainant Ayushi
Date of ComplaintAugust 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled my jio fiber a month ago but still hasn’t received the refund amount and when I call jio fiber customer care they just give me days to wait Refund of jio fiber was last modified: August 22nd, 2021 by Consumer Court

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Cancellation of services not done and refund not received

Name of Complainant Pratik Gupta
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have cancelled my jio fiber services with order no- CO00007DPZQ scheduled on 04-08-2021.The representative was supposed to come and take back their Equipment and Process the refund of my security Deposit, but nobody shows up and they re-Schedule for 06-08-2021 and i receive the mail for the same.i have been waiting ever since, they […]

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Non receipt of deposit refund

Name of Complainant MOHAMMED AZIZUDDIN
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken a JIO Fiber connection which was operative since last two years later I exchanged the existing sat-top box with new one the executive asked me to file a termination request and ask for refund. I have done the same. My sat-top box was collection in June and get a msg asking me […]

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Pathetic Service by Jio Fiber

Name of Complainant Vivek Singh
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, I have jio Fiber connection at my place and the router is down from the 10th Aug (almost 24 hrs are complete) I have raised a complain also for that. Nothing is resolve yet this is pathetic service I am unable to do my office work this is not acceptable. The SR number […]

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Refund of my Paid Amount to JioFiber

Name of Complainant Tanishq Saluja
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve paid Rs 1500 to the JioFiber company as I’ve got my connection installed for the same. But as per the company policies, if we send a request to disconnect the current connection within the duration of near about 25-30 days then the company is liable to refund the full amount of Rs 1500 to […]

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I have Jio Fiber installed and its performance from last few days is very poor.

Name of Complainant Yash Agrawal
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My home is just a 2 BHK, the router is placed in living room and it cannot give range to the bed rooms which are just a few steps from living room. I contacted customer care as well as the person who installed jio fiber at my home. It has been around 10-15 days now […]

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Refund of installation charges is not received

Name of Complainant Amitkumar Patni
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As per Jio Fiber is you installation will be done within 60 days, you will get refund of deposit amount & installation charges. I have taken a Jio Fibre connection under a scheme of one month free. Due to connectivity issues I have given service request on 27.05.2021 – Service no SR00001539FL for uninstallation that […]

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Pathetic service

Name of Complainant Pooja mukherjer
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Dear Team, I have jio Fiber connection at my place and the router is down from the 5th Aug I have raised a complain also for that. Nothing is resolve yet this is pathetic service I am unable to do my office work this is not acceptable. The SR number was SR00001637H2. Worst service…. From […]

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Misguidance from jio fiber executive

Name of Complainant Saurabh bansal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I havecalled the jio fiber executive at my home place for plan understanding and he give me brief for all plans..in which I have asked for 699 plan,he told me that u will get all the tv channels in this plan.he provide me the channel list also..I have paid 2500 for the connection .one month […]

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Relocation of Jio Fiber

Name of Complainant Sonal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am following up with jio fiber customer care for more than one week and made almost 50 calls to them for relocation. Everytime, they put the relocation on hold without any reason. The local guy (jio services in our area) is asking to buy new connection. Why they are not relocating when it was […]

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